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Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care.
The Director, LogisticsCenter of Excellence (CoE)serves as the global leader forlogisticsstandards, performance governance, and capability development across Integra’s distribution, transportation,trade compliance,returns, systems enablement, and strategic supplier management functions. This roleis responsible forestablishingglobal processes, defining performance expectations, driving cross-network optimization, and enabling the systems and supplier partnershipsrequiredto deliver operational reliability, cost efficiency, and customer excellence.
Thisrolebuilds & leadsa team offunctional excellence leaderscovering end to endlogistics, ensuring consistent implementation of best practices, strong operational discipline, and scalablelogisticscapabilities across all regions. TheCoEDirector partners deeply with regional supply chain leaders, operations teams, IT, Quality, Commercial, and 3PL partners to ensure that global standards translate into consistent execution and measurable performance.
The Director is accountable for creating the governance structures, tools, and improvement roadmap that strengthen network-widelogisticscapabilities and enable Integra to scale effectively while improving service, cost, quality, and compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Global Standards & Governance
• Define,maintain, and govern global standards, SLAs, SOPs, and process requirements across distribution, transportation,tradecomplianceand reverselogistics.
•Establishperformance governance cadences including KPI scorecards, QBRs, audits, and continuous improvement reviews.
• Ensure global consistency in processes, compliance controls, and operating expectations across both insourced and 3PL-run sites.
Network Performance Management
• Own globallogisticsKPI frameworks including cost-per-unit, service levels, cycle times, accuracy, claims, and recovery metrics.
• Conduct deep-dive analyses into performance deviations, develop corrective action plans with regional leaders, and ensure measurable closure.
• Benchmark performance across sites and regions toidentifybest practices and standardize high-performing operating models.
Technology Enablement & Systems Governance
• Partner with IT to definelogisticstechnology requirements for WMS, TMS, analytics platforms, automation, and integration tools.
• Govern system configuration standards, master data rules, adoption expectations, and testing/rolloutmethodology.
• Prioritizelogisticscapability enhancements and ensure successful deployment globally.
Strategic Supplier Management
• Oversee global supplier segmentation, scorecards, QBRs, and performance escalation frameworks for 3PLs, carriers, andlogisticsvendors.
• Partner with Procurement and Legal on global contract standards and SLA/KPI harmonization.
• Lead strategic supplier innovation programs, including automation, sustainability, and digital enablement pilots.
Network Optimization & CI Leadership
• Own the global pipeline of cross-network optimization programs (capacity, automation, process redesign, cost-to-serve).
• Build and govern a continuous improvement framework, coaching Excellence Managers and supporting use of Lean, Six Sigma, and problem-solving tools.
• Ensure lessons learned and improvements achieved at one site are rapidly scaled across the network.
QUALIFICATIONS
Education
•Bachelor’s degree in Supply Chain, Logistics, Engineering, Operations, or related fieldrequired.
•Master’sdegree or MBA preferred.
Experience
• 12+ years oflogisticsor supply chain leadership, with a strong background in multi-site or global performance governance.
•Demonstratedsuccess leading excellence, standards, or COE-style functions.
• Experience managing 3PL partnerships, large-scale technology deployments, and high-impact cross-functional programs.
Skills & Capabilities
• Strong strategic thinking with ability to translate strategy into standards and governance frameworks.
•Expertisein performance management, KPI design, analytics, and continuous improvement.
•Strong communicationskills with ability to engage senior leadership, regional teams, suppliers, and cross-functional stakeholders.
•Demonstratedability to lead through influence across a diverse and matrixed organization.
• Familiarity with WMS/TMS systems, automation, andlogisticstechnology roadmaps.
Certifications (Preferred)
• Lean Six Sigma (Green Belt, Black Belt), PMP, APICS CSCP/CLTD.
Salary Pay Range:
$145,000.00 - $199,000.00 USD SalaryOur salary ranges are determined by role, level, and location. Individual pay is determined by several factors including job-related skills, experience, and relevant education or training. In addition to base pay, employees may be eligible for bonus, commission, equity or other variable compensation. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group le
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