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Senior Manager, Enterprise Program Management, Enterprise Transformation Management Office (ETMO)

Location: Princeton, NJ (Hybrid)
Reports To: Director, Enterprise Program Management – ETMO
Department: Enterprise Transformation Management Office (ETMO)

Position Summary:

The Senior Manager, Enterprise Program Management (EPM) is responsible for driving successful end‑to‑end execution of Enterprise Priority  programs and projects. This role translates enterprise strategy, standards, and governance into disciplined, predictable delivery across a diverse portfolio of initiatives (e.g., Commercial Operations, New Product Development, Quality, Regulatory, Supply Chain, Business Process Optimization (BPO) efforts). The Senior Manager ensures strong cross‑functional alignment, effective risk and dependency management, and measurable value realization at the enterprise level.

This is a high‑impact role suited for a highly motivated, driven, and proactive leader. ETMO operates across three interconnected pillars—Governance, EPM, and BPO—and functions with lean teams. As such, this role requires an individual who is comfortable owning and driving critical enterprise initiatives, leading through ambiguity, and advancing a continuous improvement mindset and culture across the organization. Success in this role requires strong program management expertise, the ability to drive timely decision‑making, proactively manage risks, and effectively lead complex, cross‑functional teams.

Key Responsibilities

Program Mobilization & Planning:

• Lead enterprise programs and projects by clearly defining scope, outcomes, and success metrics, and establishing appropriate program/project operating cadence.
• Develop and maintain integrated project plans, including critical path analysis and dependency mapping, ensuring strong cross‑functional coordination and alignment.
• Establish and maintain core program management artifacts—including RAID logs, decision logs, benefits realization plans, and Lean Six Sigma initiative frameworks—in alignment with ETMO standards and templates.
• Confirm business ownership and executive sponsorship, clearly define roles and responsibilities (e.g., using DICE framework), and establish effective escalation and decision‑making paths.

Execution Leadership & Delivery Discipline:

• Lead day‑to‑day execution of complex, cross‑functional enterprise programs, driving accountability for milestones, deliverables, and clearly defined acceptance criteria.
• Demonstrate strong executive presence and influence, effectively establishing a rhythm with, and engaging senior stakeholders on program status, risks, issues, and recommendations with clarity, credibility, and authority.
• Maintain decision‑ready program reporting, proactively surfacing risks and issues with well‑articulated options, trade‑offs, and recommendations to enable timely leadership decisions.
• Ensure program execution adheres to applicable regulatory, quality, and compliance requirements, partnering with functional experts as needed to mitigate risk and maintain enterprise standards.

Resource, Capacity & Financial Stewardship:

• Partner with ETMO functional leaders to translate enterprise project resource demand into executable capacity plans, securing the skills and roles required for successful program delivery.
• Develop and maintain resource and capacity plans across the program lifecycle, proactively engaging with resource owners to continuously assess utilization and to adjust staffing, sequencing, or scope to address changing priorities and constraints.
• Proactively identify and manage enterprise resource constraints and interdependencies, recommending trade‑offs and mitigation strategies to maintain delivery commitments.
• Develop, manage, and track program budgets and forecasts, ensuring financial discipline and transparency throughout execution.
• Support funding change requests and business cases by providing data‑driven analysis, impact assessments, and clear recommendations to enable timely leadership decisions.

Risk, Dependency & Scenario Management:

• Proactively identify and manage cross‑program risks, interdependencies, and systemic constraints, leveraging scenario and what‑if analyses to assess schedule, resource, and prioritization impacts.
• Lead the development and execution of mitigation and contingency strategies, monitoring effectiveness and residual risk throughout the program lifecycle.
• Escalate enterprise‑level risks and constraints with data‑backed insights, clearly articulated options, and recommended trade‑offs to enable timely, informed leadership decisions.

Change Management, Adoption & Stabilization:

• Define and execute comprehensive change strategies, including stakeholder mapping, communications, training approaches, and adoption KPIs, in close partnership with business and functional owners.

Project Health Assessments (Execution):

• Execute Project Health Assessments  for all Enterprise Priority programs and projects using ETMO‑defined scoring criteria, conducting interviews and evidence‑based reviews with delivery teams.
• Synthesize and communicate preliminary findings to Governance & Oversight to support enterprise‑level analysis, insights, and continuous improvement actions.
• Partner with project and program managers to address assessment findings through targeted action plans, formal training interventions, and ad hoc coaching to improve delivery performance.

PM Training Delivery & Coaching:

• Facilitate enterprise project and program management training sessions aligned to ETMO standards and governance, tailoring delivery to audience needs and maturity levels.
• Provide one-on-one coaching to project and program managers, reinforcing consistent adoption of enterprise standards, templates, tools, and governance expectations during live execution.

BPO — Enterprise Execution (High-Level):

• Support execution of enterprise‑prioritized business process optimization initiatives, working with the BPO leader to apply Lean Six Sigma methodologies to drive measurable improvements in productivity, customer experience, cash and cost.

Tooling, Data & Continuous Improvement:

• Leverage OnePlan and related enterprise platforms for planning, resourcing, time tracking, and reporting, driving high adoption and strong data quality across programs.
• Capture lessons learned and retrospective insights, contributing to enterprise playbooks, templates, and the ETMO intranet knowledge base.
• Recommend tooling and reporting enhancements (e.g., OnePlan configurations, dashboards) based on hands‑on execution experience and evolving enterprise needs.

Workshops & Enablement:

• Lead Enterprise Priority (workshops, including kickoff, planning, dependency management, risk mitigation, and recovery sessions.
• Partner with the BPO team, as appropriate, to facilitate business process optimization workshops in support of prioritized enterprise initiatives.

Culture & Ways of Working:

• Model a strong bias for action, transparency, and outcomes, fostering constructive challenge and fact‑based decision‑making.
• Promote a culture that prioritizes safety, quality, compliance, and continuous improvement across all delivery teams.

Qualifications

• Bachelor’s degree in Business, Engineering, Operations, or related field; advanced degree a plus.
• 5+ years leading complex cross-functional programs/projects in matrixed and/or regulated environments.
• Demonstrated mastery of program management disciplines (e.g., planning, risk, dependency, benefits) and executive communication.
• Proficiency with enterprise PPM/reporting tools (e.g., OnePlan, MS Project, Smartsheet, Power BI, Tableau).
• Working knowledge of process optimization (Lean/CI) and organizational change management.

Preferred Attributes

• Enterprise‑minded strategic integrator who translates vision into executable roadmaps, sustained execution, and measurable business outcomes.
• Proven ability to influence without authority, building alignment across senior stakeholders through strong facilitation, negotiation, and executive‑level communication.
• Data‑driven problem solver with the analytical rigor to diagnose complex issues and the storytelling skills to drive clarity and decisive action.
• Demonstrated continuous improvement mindset, serving as a coach, role model, and force multiplier for project and program management capability.
• 5+ years of management consulting experience strongly preferred.
• Professional certifications such as PMP, PRINCE2, Agile/SAFe, and/or Lean Six Sigma strongly preferred.

Work Location & Onsite Expectations

The Enterprise Transformation Management team prioritizes regular onsite collaboration to foster creativity and effective problem solving. For this role, the team is prioritizing hiring in the Princeton are