In this field sales role, you will engage customers through knowledgeable interactions, business discussions and educational opportunities about what IDEXX has to offer. You will leverage your consultative selling techniques to translate customer needs into diagnostic solutions that leverage IDEXX's suite of products and services. In helping veterinary practices grow their diagnostic revenue, you will establish yourself as a valued partner.
Communicating the true value of our products and services is at the heart of our IDEXX’s commercial business. Our sales professionals develop deep and meaningful relationships offering solutions to meet our customers' unique needs.
What you can expect in this role?
You will leverage your ability to independently manage your territory and customer base in order to increase the recurring diagnostic revenue year over as well as attain quarterly medical device equipment sales. By increasing the utilization of in-house diagnostic tests and assays, instrument consumables and reference laboratory profiles and advanced tests among your customer base, you will in turn, increase the recurring revenue.
You will have the opportunity to collaborate and “co-sell” with other IDEXX sales professionals in the region to close the capital equipment and technology.
Being able to educate and train veterinary clinic staff about products, services and marketing initiatives, including how to engage customer service is an important part of your role. In order to do this, you will maintain comprehensive and up-to-date knowledge of IDEXX's products and services.
You’ll be responsible for communicating customer needs as well as competitive issues to both IDEXX's marketing organization and your business unit manager. This 2-way customer loop will also require you to partner with and assist laboratory operations to ensure that customer questions and service issues are satisfactorily addressed and resolved.
You will present IDEXX's values to our customers in a professional manner, including an understanding of our industry, veterinary practice, customers, technology, operations and processes.
You will have the opportunity to attend trade shows and other educational events in the region.
What you need to succeed
You possess bachelor's or equivalent combination of education and experience.
You have 3 or more years of proven experience successfully managing your own sales territory
Fluent Danish & fluent business English - both written and verbal
Your territory management sales experience has been in the veterinary/animal health industry, Human Healthcare medical device sales, dental device sales, and/or prior capital equipment sales.
You are able to work well with others in a highly team oriented, collaborative, sales environment
You are able to meet the requirements of a field sales role that include but are not limited to extensive car travel (company car provided), travel overnight if needed, as well as flexibility for potential weekend work to attend tradeshows or other occasion meeting, and are able to lift up to 60 pounds.
This is veterinary sales; you should be comfortable with going into veterinary clinic and hospital environments.
LEVELING GUIDE:
Requires basic and developing sales and customer relationship skills.
Requires introductory knowledge of IDEXX products and services.
Builds and develops strong customer relationships.
Critical thinking, evaluation and judgement skills are evolving. Can bring additional perspective and depth to thought process. Building analytical skills and ability to think more broadly. Developing ability to incorporate multiple viewpoints.
Complexity in low to moderate range. Able to think of and consider somewhat wider range of solutions and options to address problems. Typically involved in assignments of shorter duration involving fewer people and resources.
Works independently on problems of limited to moderate scope. Receives supervision as needed as experience builds.
Typically 1 to 3 years of inside sales experience. Relevant sales experience a plus.
Scientific medical and/or technical background, training, and/or experience a plus.
Experience in a Veterinary Clinic a plus.
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