Aftermarket Inside Sales Representative

Location:

Holland, Michigan, United States

Job ID:

R0119276

Date Posted:

2026-03-19

Company Name:

J.R. AUTOMATION TECHNOLOGIES, LLC

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity: 

JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people and we’re always looking to strengthen our team across the globe. Join us as an Aftermarket Inside Sales Representative.

Location Type: This is an onsite role based in Holland, MI.

How You’ll Make an Impact:

• Understand the needs and expectations of the customers and provide relevant solutions.

• Source new sales opportunities through inbound lead follow‐up and outbound cold calls and emails.

• Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing sales order reports or forms.

• Handling cancellations or changes in sales order and communicating the changes with the related departments.

• Offer different alternatives to customers in their preferred choice of product.

• Demonstrate the methods of using products and resolve customer queries.

• Responsible for closing sales deals and achieving customer satisfaction.

• Demonstrate a commitment to upholding the highest standards of on-time delivery of quality products.

• Instill a reputation and passion for best in the customer service industry.

• Represent JR Automation in customer meetings.

Note: This list of responsibilities is inclusive; however, it is intended to be a guideline for activities.

What You’ll Bring:

• Bachelor’s degree in engineering, marketing, business administration, or equivalent experience, calculated as two (2) years of relevant work experience for each year of academic study.

• Two plus years’ experience working in an industrial service and aftermarket operation.

• Current or prior JR Automation experience, or experience in the automation industry is strongly preferred.

Disclaimer: JR Automation requires candidates to successfully complete a 10-panel drug screen, physical examination, and background check.

Company Overview: 

At JR Automation, A Hitachi Group Company, we discover potential, reimagine limits, and advance industry. When faced with a problem, we find a solution. Together, we push what’s possible to automate for tomorrow.

Join our team of 2,000+ at one of our 20+ facilities around the world and be a part of the most experienced team of advanced automation integrators.

Fueled by Possible.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to jrcareers@jrautomation.com. Queries other than accommodation requests will not be responded to.