TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the global infrastructure market. With over 3,000 employees throughout the Americas, Asia, and Europe, the firm provides support on projects of varying size and complexity. Together, we enhance conventional designs with smarter, more resilient systems. We provide people with better mobility. We steward precious resources by finding more sustainable solutions.

Job Summary

TYLin is seeking a Lead Legal Assistant, Claims to serve as the primary resource for claims administration within our global Legal, Compliance & Risk (LCR) team. Reporting to the Global Compliance Counsel and Legal Operations Director, this role is responsible for the end-to-end administration of claims and litigation matters, including oversight of legal matter management systems, outside counsel invoice governance, insurance reporting coordination, deductible tracking, and legal hold execution. In addition to leading workflows and maintaining data integrity, this role will directly execute key administrative processes supporting claims and litigation activities. This position is ideal for a claims or legal operations professional who is both detail-oriented and hands-on, and who thrives in a fast-paced environment requiring ownership, organization, and operational discipline.

Responsibilities & Qualifications

What You’ll Do

• Lead end-to-end administration of claim and litigation matters within the legal matter management system (e.g., SimpleLegal), including matter setup, data entry, coding structures, documentation standards, and lifecycle tracking.
• Serve as system administrator for claims-related platforms, including user management, workflow oversight, vendor onboarding, and user training.
• Establish and maintain structured claim file and database protocols, including maintaining claims checklists and tracking tools and proactively monitoring key dates, reporting deadlines, litigation milestones, and insurer obligations.
• Coordinate and execute document collection and transmittal of project files to outside counsel, including managing the execution and tracking of retainer agreements, settlement agreements, and related documentation.
• Oversee and perform vendor onboarding and invoice processing activities, including reviewing invoices for accuracy and documentation, routing for approval, tax documentation, insurer coordination, discrepancy resolution, and partnership with Accounts Payable to ensure timely and accurate payments.
• Prepare and deliver monthly and quarterly claims reporting, accruals, deductible racking and reconciliations, losses-within-retention reporting, and related management presentations.
• Lead and execute legal hold processes and support document production coordination with IT and outside counsel.
• Maintain claims-related data, reports, certificates of insurance, and tracking logs (including vehicle claims), ensuring accuracy and completeness.
• Recommend and implement workflow enhancements in coordination with counsel and LCR leadership to improve efficiency, consistency, and data quality.

Qualifications

• Bachelor’s degree preferred.
• 3-5+ years of progressive experience in claims administration, litigation support, insurance operations, or legal operations.
• Experience with legal matter management and invoice management systems.
• Demonstrated experience reviewing and auditing legal vendor invoices.
• Working knowledge of liability insurance structures and deductible tracking.
• Strong technology orientation, including advanced Excel skills; experience with Power BI, automation tools, or similar technologies preferred. Experience with and interest in using Artificial Intelligence (AI) to enhance productivity is desired.
• Strong organizational skills and ability to manage multiple complex priorities.
• Excellent written and verbal communication skills.

What We’re Seeking

• A solutions-oriented professional with strong ownership mentality.
• High accountability and responsiveness.
• Exceptional attention to detail and documentation integrity.
• Comfort operating in a global, matrixed organization.
• A proactive communicator who remains calm under pressure and drives matters to completion.
• A continuous improvement mindset with interest in leveraging systems and technology to enhance workflows.

 

Additional Information

Why Join Us?

• Global Impact: Support claims administration across a sophisticated, multi-jurisdictional organization.
• Operational Leadership: Play a central role in strengthening governance, data integrity, and reporting discipline.
• Visibility & Collaboration: Partner closely with attorneys, brokers, insurers, finance, and operational leaders.
• Process & Technology Focus: Help refine systems, reporting tools, and structured workflows.
• Growth Opportunity: Expand your expertise within a high-performing LCR team.

At TYLin Philippines, we recognize the significance of achieving a balanced work- life dynamic. Our mission is to foster an environment where you can professionally and personally flourish. Here’s why TYLin Philippines is an ideal place to advance your career:

Invest in Your Growth

• Focus on People Development: We are dedicated to your professional growth. Access training programs, mentorship opportunities, and career development initiatives to reach your full potential.

• Continuing Education Support: Invest in your future with access to tuition assistance and professional development programs.

A Culture of Care

• Employee Assistance Program: Access confidential counseling and support services to address personal and work-related challenges. This includes counseling assistance for traumatic/assault cases, mental health coverage with some sessions of MindCare Counseling per member per year, and preventive care services through our insurance providers.

• Generous Time Off: Take advantage of our generous vacation and sick leave benefits to recharge and spend quality time with loved ones.

Collaboration, mission-driven focus, discipline, and leadership skills developed through military service benefit us all. Whether you are a Veteran, Guardsman or Reservist, a Military Spouse or you are planning to transition to civilian life in the near future, we welcome and value your application. 

Join TYLin Philippines and experience a rewarding career where you can build a fulfilling life both inside and outside the workplace.