Retail Assistant | Repco Fraser Cove

• Friday 8am-5pm, Saturday 8:30am-5pm, Sunday 9am-5pm & Monday 8am-5pm (32.5 hours)
• Friendly & fun team, great staff discounts, plus the opportunity to learn & develop
• Work with one of the biggest brands in the automotive industry

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

About the role:
At Repco we want to ensure that each customer has a great experience in store, and as a Retail Assistant with an interest or experience in automotive, your key focus is to deliver expert guidance that helps customers find the right products for their vehicle needs. This starts from the moment the customer walks in the door, through providing knowledgeable advice around our automotive products, upselling where you can, and efficiently processing the sale at the till.
Duties Include:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service and automotive knowledge to contribute to positive sales performance.
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.
• This role will require safe lifting, bending & climbing.

Skills & experience:

This is a very customer focused position, and we are seeking candidates who have a genuine interest in, or experience within, the automotive industry. Previous experience working in automotive retail, parts supply, mechanical workshops, or related fields is highly valued. You must be confident working in a retail or sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complemented by your team-focused and ‘can do’ attitude. You’ll naturally be a people person and a passionate customer service expert. Full training will be provided on the products we sell, but having automotive knowledge or enthusiasm is a strong advantage. If you have a passion for automotive and enjoy delivering excellent customer service, we’d love to hear from you.

Please ensure you clearly outline your automotive knowledge or interest in your CV when applying.

Why our team loves working for Repco: 

• Recognition programs and team incentives for your performance 
• An inclusive team environment: our team are important members of GPC 
• Ongoing training and career development; we genuinely care about supporting you to reach your full potential 
• Attractive team member pricing across all GPC AP businesses 
• We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this 
• Paid volunteer leave allowing you to give back to your chosen charity/community organisation 
• The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket 

GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.