Our Mission
To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.
Schedule: Full Time (40 hours per week)
What You'll Do
System Analyst are the primary support contacts for each application. They coordinate all issues that arise during the project for their application areas and must be very knowledgeable about the organization's policies, procedures, and business operations.
Responsibilities
Acting as the primary support contact for the application's end-users
Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them
Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic software
Identifying and implementing requested changes to the system
Serving as a liaison between end users' workflow needs and Epic implementation staff
Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline
Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits, validation sessions, and other integrated sessions
Participating in training and working with end users
Troubleshooting problems and questions
Reviewing the status of projects and issues on an ongoing basis with leadership
Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
Requirements
Clean driving record
Two (2) years of professional experience directly related
Must obtain required vendor certifications for support within 3 attempts
Preferred Requirements
Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration, or equivalent work experience.
Freeman Perks and Programs
For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
Health, vision, dental insurance
Retirement with employer match
Wellness program with discounts to Health Insurance or Cash Bonus with Participation
Milestone payments with longevity of employment
Paid Time Off (PTO)
Extended Sick pay
Learning Center designated only for Freeman Family members
Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
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