Associate Marketing Manager, Web Experience

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

This role is responsible for the strategic ownership and ongoing optimization of Dexcom’s patient-facing web properties. The Associate Marketing Manager, Web Operations will be part of our North America Digital Experience team. It will partner cross-functionally to deliver seamless, compliant, and high-performing digital experiences that drive measurable growth in patient engagement, lead generation, and conversions.

This role requires a strong Web Manager with experience managing CMS platforms, optimizing UX and conversion pathways, and leveraging website data and insights to improve website performance continuously. This position reports to the Senior Manager, NA Digital Experience (Patients).

Where you come in:

• Serve as primary owner and internal subject matter expert for the DTC Patients website CMS platform.
• Partner closely with our internal Web-IT and CRM-IT teams to prioritize business website projects, join daily and weekly IT calls, and oversee website projects from requirements gathering through to testing and release.
• Partner internally with Product Marketing, Creative Services, and external vendors to implement website content updates
• Drive optimization of Dexcom.com’s digital conversion pathways with a particular focus on optimizing lead capture webforms and customer journeys  
• Expand reach and engagement across a broadening DTC audience through SEO-driven content and site optimization
• Monitor, analyze, and report on website performance, user behavior, and conversion metrics to inform ongoing improvements using GA4 and VWO tools.
• Identify and implement innovative experiences on Dexcom.com (testing, enhanced UX, emerging technologies, and advanced personalization tools)

What makes you successful:

• A strong communicator and project manager who can build and maintain strong relationships with Marketing stakeholders within the Commercial organization, and translate business requirements for  IT teams and web developers
• Hands-on experience managing and optimizing website CMS platforms (Drupal, Wordpress, etc) and ideally headless CMS (Contenful, Storyblok)
• Project management experience with PM tools (e.g. Asana, Jira and Scrum framework)

• A solid understanding of web UX principles (usability, accessibility) and tools like Figma and LucidChart
• Familiarity with Agile project methodology and front-end web technologies (CSS, HTML5, Javascript)
• A knowledge of modern AI search and AEO/SEO techniques
• Strong cross-functional collaboration, organizing, problem-solving, presentation, and decision-making skills

What you’ll get:

• A front row seat to life-changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 15-25%

Experience and Education Requirements:

• Typically requires a Bachelor's degree and 5 – 8 years of related experience.

Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com. 

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com. 

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided:  https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
 

Salary:

$82,900.00 - $138,100.00