Product & Experience Specialist – Flite Americas

Are you ready for what’s next?  

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. 

Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality.

Position Overview: 

The Product & Experience Specialist is a brand and product expert responsible for bringing the brand to life through immersive storytelling, education, and community engagement. This role bridges product knowledge, culture, and consumer experience—ensuring internal team members, dealers, and consumers deeply understand and connect with the brand’s mission, purpose, innovations, and future direction of Flite.

By elevating product knowledge, supporting premium customer experiences and enabling high quality demonstrations, this position plays a key role in driving dealer confidence, consumer advocacy and sell-through across the Americas.

At Brunswick, we have passion for our work and a distinct ability to deliver.

Essential Functions:

Product Expertise & Education

• Serve as a subject-matter expert on Flite products, technology, performance, and safety
• Lead in-person instructor & product trainings for dealers, distributors, instructors, and internal teammates
• Develop and deliver structured onboarding and ongoing education programs
• Ensure partners are confident in product setup, operation, maintenance, and best practices
• Translate technical product features into compelling, consumer-focused storytelling

Brand Experience & Storytelling

• Collaborate with Marketing team to deliver premium brand experiences through workshops, demos, events, activations, and in-store engagements
• Ensure consistent, authentic brand representation across all consumer touchpoints
• Bring brand values, culture, and point of view to life through storytelling and interaction

Field Demonstrations & Partner Support

• Conduct on-site and on-water product demonstration sessions that showcase ease of use, innovation and performance
• Support B2B sales efforts by clearly articulating product value, differentiation, and use cases
• Assist partners in delivering high-quality customer demonstrations and experiences that drive conversion
• Represent Flite at trade shows, demo events, community rides and partner events/meetings

Partner Relationships & Experience Execution

• Build strong, long-term relationships with key partners and accounts
• Act as a primary product and experience resource for partner questions and needs
• Support partners in elevating their customer experience standards
• Ensure consistent and premium brand representation across partner locations

Community & Relationship Building

• Build strong relationships with retail partners, store teams, and local rider communities
• Act as a key liaison between the brand and its consumers, gathering insights and feedback
• Support grassroots initiatives, athlete/creator partnerships, and local activations

Collaboration & Feedback Loop

• Collaborate cross-functionally with Sales, Marketing, Operations and Global teams
• Collect and share consumer and partner insights to inform future product, training and experience strategies
• Support launches and seasonal initiatives with on-the-ground execution

Qualifications & Skills

• Passion for product, culture, and consumer experience
• Strong presentation, communication, and storytelling skills
• Ability to educate and inspire diverse audiences
• Comfortable working in dynamic environments, including retail, events, and off-site locations
• Strong relationship-building and interpersonal skills
• Self-starter with the ability to work independently, collaboratively and cross functionally
• Demonstrated strong swimming skills
• Ability to ride a Fliteboard (or efoil) or be able to demonstrate proficiency in doing so within 45 days of employment
• Ability to work flexible schedule with evening and weekend events
• Ability to travel 60% of the time

Current Product:

• Support Boston Whaler Edgewater, the Brunswick Integrated Manufacturing Center (BIMC), Navan, Sea Ray & Trophy.
• Conduct hands on troubleshooting and repair of Marine engines and associated rigging components.
• Champion resolution of current product concerns.
• Utilize 6-Sigma (DMAIC) process to create & document product concerns.
• Manage interim containment actions at the OEM.
• Implement permanent corrective actions and prevention.
• Document quality issues in Mercury's CPR System.
• Follow-up communication with OEM specific to issue resolution status.
• Ensure OEM propulsion system installations meet Mercury Marine's installation requirements.
• Perform and document installation audits on current production boat models.
• Champion resolution of installation issues documented in audits.
• Support the integration of current products into new boat models.
• Support, facilitate propulsion system installation training of OEM installation technicians.
• Support dealer meetings and customer events as required.

Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.

Required Qualifications:

• 3-6 years of experience in product training, technical education, retail training, events, or customer experience
• Experience working with dealers, distributors, or retail partners preferred
• Background in watersports, marine, outdoor, or premium consumer products strongly preferred
• Technical, mechanical, or instructor experience is a plus

The hiring range for this position is $62,800 - $100,800 annually. The actual base pay offered will vary based on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context.

In addition to base pay, this position is eligible for an annual discretionary bonus. This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here.

Next is Now!  

We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law.  Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply.  If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. 

For more information about EEO laws, - click here

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