Senior Technical Program Manager

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

Overview
The Senior Program Manager is responsible for balancing the work of multiple projects. They act as the point of contact between PMs and Directors/Project Owners. Senior Program Managers regularly meet with the client and negotiate the specifics of projects. Responsible for putting teams together to ensure project success. Extensive experience in management required.
Duties and Responsibilities
• Oversees multiple projects.
• Sets methods of daily production reporting. Reviews important data.
• Responsible for compiling timekeeping records for management level, approval, and submission. Approves time-off requests.
• Helps to drive Lean implementation amongst team members.
• Monitors budget spending for projects.
• Approves equipment requests and spending.
• Conducts interviews for PM level positions. Decides on hiring.
• Meets with clients for updates on ongoing projects.
• Addresses project issues on a financial level.
• Work with PMs, and SPMs to ensure appropriate coverage of all duties within the appropriate process flow.
• Initiate changes/updates to the process in a timely manner and ensure they are passed down and implemented by other team members.
• Collect and initiate process improvements, eliminating areas of waste to enhance process flow and promote efficiency while passing these on to below team members.
• Review End of Day (EOD) reporting pertaining to process flow on assigned projects.
• Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the Senior Program Manager.
• Additional duties as required.
Requirements
• College/University degree.
• Extensive experience with Microsoft Office 365 including Outlook, Excel, and PowerPoint.
• Extensive experience in online communication.
• Extensive experience in project management.
• Basic knowledge of PowerBI and internet-based platforms.
• Willingness to work overtime if necessary.
• Remote, office, or hybrid work environment depending on specific position.
• Leadership qualities including the ability to give/take feedback, recognition of when to delegate, and confidence.
• Ability to understand/give directions and perform time bound tasks accurately and efficiently.
• Detail-oriented problem-solving mindset.
• Organized and focused enough to work independently as a role player within a team environment.

Salary: $180k-$200k

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.