Job Profile:
IT Administration Manager 4Job Family:
IT ManagementTime Type:
Full timeMax Pay – Depends on experience:
$215,000.00 USD AnnualApply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and nine (9) years of experience appropriate to the area of assignment/field including five (5) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.Job Description:
Join Enterprise Technology at Arizona State University as our Executive Director of Digital Product & Platform Services and shape the future of higher education technology. In this groundbreaking role, you'll lead our transition to a product-led organization, ensuring digital interactions are intuitive, impactful, and aligned with the evolving landscape of education technology. As a forward-thinking, data-driven leader, you'll architect comprehensive digital strategies, spearhead user-centric product development, and foster innovation, including AI integration. This unique position combines the excitement of a startup with the resources of a major university, offering you the chance to make a lasting impact on higher education. If you're passionate about technology, education, and exceptional user experiences, join us in building the digital future of learning at Arizona State University. This role reports directly into the Deputy Chief Information Officer - Operational Excellence & Digital Transformation.
As with all members of the Enterprise Technology team, this role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering. With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing ourculture.
Salary Range: $175K - $215K per year (Depending on experience)
Essential Duties:
Strategic Leadership: Develop and implement the overarching vision for the Digital Products & Platform Services, aligning with university goals and industry trends.
Organizational Development:Establish governance structures, talent strategies, and foster a high-performing culture of innovation, accountability, and continuous learning.
Stakeholder Engagement:Build and maintain strategic partnerships at executive and senior management levels across the university, translating high-level vision into actionable digital roadmaps.
Product Strategy:Champion a product-centric mindset across the enterprise, driving the shift towards iterative, value-driven development lifecycles.
UX Direction:Oversee the creation of a unified design system and research practice, ensuring seamless and accessible experiences for students and other constituents.
Innovation Leadership:Spearhead the integration of cutting-edge and emerging technologies, leaning strongly into AI, to enhance product delivery and drive efficiency.
Portfolio Management:Direct large-scale portfolios, including strategic planning, budget allocation, and risk mitigation, to support the university's mission and stakeholder success.
Performance Oversight:Regularly assess and report on achievements, impact, and risks to key stakeholders, utilizing analytics to inform decision-making and optimize delivery.
Cultural Stewardship:Set the tone for the organization by exemplifying enthusiasm, creativity, and a purpose-driven approach in all initiatives.
Leverage AI in routine tasks and contribute ideas for using AI to improve the unit’s efficiency and overall performance.
Take responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.
Collaborate across teams and actively participate in ET/ASU events and programs.
Desired Qualifications:
Proven track record of executive leadership in a dynamic technology organization, with a focus on digital product development and user experience.
Exceptional communication skills, demonstrating the ability to articulate complex technical concepts to diverse audiences and build consensus across all levels of the organization.
Strategic vision and ability to translate high-level goals into actionable plans, navigating ambiguity and driving initiatives from concept to execution.
Demonstrated experience in leading organizational transformation, particularly in shifting towards product-led and user-centric approaches.
Extensive knowledge of industry-standard frameworks for prioritization, capacity planning, and value realization in technology projects.
Strong background in fostering innovation, particularly in integrating emerging technologies like AI into product development processes.
Proven ability to build and lead high-performing, diverse teams, creating an inclusive environment that encourages creativity and continuous improvement.
Experience in managing large-scale budgets and resources, with a track record of delivering ROI on technology investments.
Adept at identifying, communicating, and mitigating critical risks to senior leadership and stakeholders.
Strong analytical skills, with the ability to leverage data and metrics to drive decision-making and demonstrate impact.
Demonstrated ability to model empathy, compassion, and emotional intelligence.
Experience in a values-driven organization with a strong commitment to inclusion and belonging.
Ability to cultivate a psychologically safe environment where all team members can thrive.
Capacity to inspire and drive meaningful change in individual, institutional, and corporate behaviors to support a more sustainable environment.
Commitment to leading by example through effective communication, active participation, and advocacy for the institution’s sustainability programs.
Working Environment:
Activities primarily take place in a standard, climate-controlled office environment and may involve extended periods of sitting, standing, or moving between office spaces.
This role involves regular use of a computer (desktop and/or laptop), including a keyboard and mouse.
Effective communication and proficiency with a variety of technologies are essential for collaboration with the broader team.
Required to stand for varying lengths of time and walk moderate distances to perform work.
Regular responsibilities may require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
Position is hybrid; must have the ability to have regular on-campus presence
Department Statement:
Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States.
Join the team that sparks human-centered innovation
ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers and staff. Our work emphasizes autonomy, flexibility and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces many voices with a shared lens of positive community impact and expanded opportunities for collaboration.
Why join us?
Mission oriented. Everything we do is to advance ASU’s charter -- measuring who we include and how they succeed. We are staunch champions of learner success and put people first.
Flexibility. Our flexible work environment allows employees to explore opportunities with their supervisor beyond the traditional work schedule. Opportunities include hybrid work where staff are in person three days per week.
Culture forward. We embrace a Positive Core culture: Belonging, Relational, Authentic, Visionary and Empowered.
Scale of impact. Our work changes the world. With 200k+ lea
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