At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
At DICK’S Sporting Goods, we take a people-centric approach to everything we do. Our Athletes, how we refer to customers, and our Teammates, how we refer to our employees, are at the center of every decision we make so that we can provide transformational experiences online, in store, and in sport. When you join Technology at DICK’S Sporting Goods, you’re joining a true team that wins together. We help our Athletes and fellow Teammates better their best by innovating solutions to interesting business problems and empowering every Technology Teammate to be an innovator. And, while we work remotely from all over the United States, we provide virtual and in-person events for the team to hangout, from virtual escape rooms to cheering on the Pittsburgh Pirates at beautiful PNC Park.
JOB PURPOSE
Designs and build best in-class-solutions. Perform business/software analysis. May coordinate initiatives within a product team. Supports initiatives that ensure enterprise systems remain best-in-class. Learning to lead teams and bodies of work. Acts as a product-team problem solver and domain SME to design, test, and deliver best in class solutions. Perform business/software analysis. Coordinate work with moderate complexity within assigned product team.
The Campaign Operations Tech team is responsible for architecting, implementing, and optimizing a CRM platform that spans several Salesforce products to support our DICK’s Media business teams including, but not limited to, sales, media planning, and reporting. The senior engineer for this role will work with the guidance of a lead engineer on complex feature design, driving and implementing feature development, and suggesting innovation across our Salesforce platform which includes Sales Cloud, Media Cloud (now Agentforce Media), and Data Cloud, built to serve our sales and operations partners.
The ideal candidate will utilize their hands-on experience with OmniStudio development and proficiency in building customizations (Flows, Apex, LWC, integrations) for Sales and Media clouds. They will leverage their technical acumen to build and support ad sales workflows from lead generation to media plan creation.
As a senior engineer at DICK’s Sporting Goods, this person will be responsible for moderate to complex feature design and development. This person will work closely with a lead engineer and product manager to shape roadmaps, provide accurate estimates, build performant solutions, and mentor more junior engineers.
RESPONSIBILITIES
Software Development
Drive development of existing software and contribute to development of new software by analyzing and identifying areas for modification and improvement. Develop software that is fast, secure and reliable to meet defined requirements.
Software Maintenance
Monitor, identify, and correct more complex software defects to maintain fully functioning software, leveraging the support and skill of more junior teammates.
Design and Conceptualization
Produce multiple concepts and prototypes to design digital products/services.
Technical Developments Recommendation
Research and suggest ways to optimize solutions to better meet user and/or business, performance, quality needs.
Software Roadmap
Drive maintenance road map to facilitate software development and ensure the development work is prioritized in line with business requirements.
Faults Diagnosis and Correction
Find root cause and resolution to limit and address issues promptly.
Work Scheduling and Allocation
Assign short-term work schedules to a team based on storyboarding/backlog in order to achieve expectations while following established timelines.
Ongoing Learning and Development
Develop own and more junior team member capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Program/Portfolio Management Support
Contribute to work within an established program management plan to achieve specific goals.
Technical Persistence Layer/Legacy Database Design/Development
Guide and deliver the design distribution of basic database resources and provide physical modeling and design services to tune database solutions for optimum performance.
Functional/Technical Requirements
Support the collection functional requirements using document analysis and workflow analysis to express the requirements in terms of target user roles and goals.
BEHAVIORAL COMPETENCIES
Tech Savvy
Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.
Decision Quality
Makes good and timely decisions that keep the organization moving forward. For example, knows when to act independently and when to escalate issues.
Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions.
Action Oriented
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
Collaborates
Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.
Instills Trust
Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.
Customer Focus
Builds strong customer relationships and delivers customer-centric solutions. For example, keeps in contact with customers to ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer needs and uses these to determine some creative new ideas.
PREFERRED EXPERIENCE AND ABILITIES
Experience implementing Salesforce Solutions, specifically with Sales and Media Clouds
Proficiency with Sales and/or Media Cloud customizations including accounts, opportunities, leads, forecasting and pipelines workflows
Experience with Media Cloud components such as CPQ, product catalog, and OmniStudio
Experience of Apex, Lightning Web Components, SOQL, and platform automation
EXPERIENCE THAT WILL SET CANDIDATES APART
Experience with Agentforce or AI-assisted automation for Salesforce
Prior experience with advertising inventory management solutions in Salesforce including calendar-based inventory views, reservations, automated releases, and capacity tracking
Experience integrating Salesforce with APIs and other data export technologies
Prior experience mentoring and growing more junior engineers
Experience with utilizing CI/CD Git-based practices and Salesforce
#LN-JN1
QUALIFICATIONS:
Bachelor's degree or equivalent level preferred
General Experience: Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)
Managerial Experience: Basic experience of coordinating the work of others (4 to 6 months)
VIRTUAL REQUIREMENTS:
At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
To ensure a smooth and secure experience, please note the following:
Cameras must be on during all virtual interviews.
AI tools are not permitted to be used by the candidate <
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