The Role
As an Implementation Lead, you're the bridge between customer needs and technical execution in enterprise deals. You translate complex requirements into practical, high-impact solutions, ensuring every proof of concept is accurate, scalable and positioned for success.
Working closely with Account Executives, Product and Engineering, you'll navigate technical questions, troubleshoot complex challenges and shape solutions that drive value for our clients. With new features shipping constantly at Kernel, you'll stay ahead of client requirements and the latest market innovation.
What You’ll Be Doing:
Partnering with Account Executives in late-stage cycles as the technical expert
Running and delivering high quality POCs in a timely manner
Leading and owning the full implementation cycle from kick-off to go-live
Architecting, building, and deploying bespoke AI agents using Kernel’s tooling
Acting as a trusted advisor for your portfolio comprised of multiple clients
Provide feedback to the Product team to ensure constant improvement and iteration
What You Bring:
3–5 years of experience in a client-facing analytical or technical role, such as Solutions Engineering, Technical Account Management or Consulting
Strong technical fluency (APIs, Javascript etc) and understanding of data systems
Advanced analytical and problem-solving skills, with close attention to detail
Comfortable navigating ambiguity and solving technical challenges creatively
Experience working in fast-paced, startup environments
Ability to manage multiple clients and projects at once
Strong communication skills and the ability to build trusted customer relationships
Flexibility to occasionally work later hours to support US-based customers
Nice to have, but not required:
Experience working with AI products or use cases
Familiarity with RevOps workflows and systems, including CRMs and related tooling
⚠️ This role may not be for you if you:
Prefer a lot of structure or close guidance
Prefer routine over variety
Are looking for a purely internal, non-customer-facing role
❌ This role is definitely not for you if you:
Prefer fully remote work (this role requires 4+ days per week in the London office)
Don’t enjoy intense, fast paced workspace or ambiguity
Want to manage rather than build and deliver
What We Offer
We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling.
💰 Salary: £60,000 – £80,000 + equity
🗓️ 24 days holiday per year + bank holidays
✈️ 2 weeks work-from-anywhere
💼 Pension plan
💻 Top-spec equipment and central London office
🍽️ Free dinner at the office
🎉 Team events and dinners
🚀 Work directly with the founders to scale the systems that power enterprise AI
Stage 1 – Video call with hiring manager.
Stage 2 – Case study interview (in person).
Stage 3 – Values interview with Founders, Anders and Marcus.
If there is mutual fit, we move to references and offer.
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