The Project and Portfolio Management (PPM) Manager, Reporting & Administration will be responsible for whole-of-business PPM measurement & reporting, and business data management (including demand, portfolio, project, benefit and resource management) & functional administration:
- Create PPM information strategy, plan and design view for the PPM processes, data and systems while negotiating common metrics/KPIs with the PPM business process owners.
- Manage operational activities to support an efficient and sustainable usage of the PPM system.
- Deploy leading practice reports to improve efficiency and productivity by proposing changes to existing processes and workflows including automation capabilities.
- Develop, promote, support and improve repeatable processes, methods, measures and leading practices across the enterprise to provide reliable data to leaders to enable value-added business decisions.
- Act as a data steward for data in the PPM system.
Responsibilities
- Support, design, and architect the definition of PPM information management principles, guidelines, patterns, and standards around data accuracy, reporting and measurements.
- Monitor the implementation of PPM measurement systems throughout the enterprise. Provide technical mentoring, guidance and clarification to other process experts and implementation resources.
- Analyze existing measurement systems to understand and document data elements, relationships, data flow, dependencies, and related interfaces.
- Monitor the enterprise PPM reporting development pipeline in line with agreed priorities and ensure consistent maintenance of documentation.
- Develop new reports and enhancements to effectively communicate PPM data trends, patterns and insights to enable better decision making.
- Oversee and coordinate operational PPM tool activities and act as coach to establish consistent knowledge sharing across the team.
- Lead the measurement process improvement concepts/methodologies/tools/principles development, training and guidance.
- Gather and document business and technical requirements. Use analytical and statistical methods to evaluate business data in the PPM process and system to ensure accuracy of data measured.
- Engage with business stakeholders to support functional solution identification in close collaboration with I&T to align on technical feasibility.
- Lead the overall coordination of release testing activities between I&T, business and the responsible User Acceptance Test Owner.
- Develop, use, and review work aids, such as process descriptions, checklists, templates and guides to assist users with implementing defined measurement processes.
- Drive the identification and implementation of measures to simplify and automate support and training approaches to improve efficiency and effectivity for PPM end-users.
- Perform root cause, performance trend analysis and work simplification studies in order to develop appropriate measurement control changes. Analyze measurement/KPI standards and metrics to provide solutions for improvements. Review analysis findings to recommend appropriate changes in process, requirements or data approach.
- Survey and analyze leading best practice benchmarks for measurement and data techniques and processes. Create, update and maintain measurement related documentation.Develop metrics that provide value-add decision data for projects, portfolios and leaders. Prioritize and implement measurement and data change requirements based on critical business need.
- Lead and drive process and measurement improvement plans for PPM affecting multiple functions and/or systems. Identify and implement changes to corporate and organizational level PPM measurement processes to improve productivity and reduce risk.
Qualifications and Experience
Education
- Bachelor's degree, preferably in a related technical subject or advanced degree in business or industry-related subject.
Experience
- 8+ years demonstrated process improvement and measurement experience especially utilizing performance measurement, process mapping and business process re-engineering.
- Demonstrated experience in data management as a data steward.
- Demonstrated experience in process improvement concepts, tools and techniques, measurement definition, process mapping and business process re-engineering.
- Verifiable experience in influencing and leading organizational change to implement new/improved processes and measures.
- Demonstrated ability to act as an advisor to leadership and internal partners providing insights into the enterpriseās performance and process through data, metrics and analytics as well as creative problem solving.
- Experienced in developing business requirements, developing instructional/ procedural documentation and presentations particularly around PPM and measurements.
- Experienced in CA PPM or other equivalent tool desired.
- Excellent interpersonal verbal and written communication skills interfacing with management, process owners and project/portfolio teams.
- Strong presentation skills to all levels of the organization
- Understanding of lean manufacturing / Six Sigma concepts desired.
Travel Requirements
This position may require travel around the CSL network up to 20%.
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
About CSL Behring
CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patientsā needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
CSL Behring operates one of the worldās largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.
To learn more about CSL, CSL Behring, CSL Seqirus and CSL ViforĀ visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.
Our Benefits
For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
Ā To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.