Mobile Inspector I

Primary Duties & Key Responsibilities

• Will work closely with more senior mobile inspectors and mobile inspections management while they expand their inspection skills and gain a better understanding of the role.

• Conduct a thorough vehicle inspection.

• Locate, start, move, inspect, and return vehicles on dealer/clients’ lot safely.

• Verify vehicle identification and enter accurate vehicle information into the inspection system to correct VIN, mileage, and sub series.

• Inspect vehicle equipment and options, documenting results including damage, missing or inoperable items.

• Inspect and record vehicle exterior condition, including but not limited to tires, frame, glass, panels, and mechanical components.

• Inspect and record the vehicle interior condition, including but not limited to seats, dashboard, and options.

• Perform basic mechanical checks on vehicles including powertrain, drivetrain, and electrical components.

• Prepare and provide daily activity reports to management. 

• Be able to pivot and adapt to changes in daily appointments to ensure efficiency and effectiveness of each dealer visit.

• Develop strong knowledge of clients in territory and work together with partners to keep them active with Manheim mobile inspections through regular, pro-active on lot engagement

• Receive data and insight from partners and leverage to maximize volume of units inspected on dealer lots.

• Represent Cox Automotive as a brand ambassador and provide a premier client experience by interfacing regularly core clients and ensuring satisfaction.

• Functions as a solid team player and work closely with the Wholesale Specialist Team, peers, other Manheim workgroups and auctions.

• Utilize SalesForce.com for reporting, lead input and customer performance reviews.

• Understanding NAAA Frame/Structure Damage Policy.

• Will work in a continuous improvement/Lean environment and encouraged to drive a lean culture.

• Maintain production expectations set by the leader.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence.

• Other duties as assigned.

Required Experience & Specialized Knowledge and Skills

• High School Diploma/GED required.

• Minimal automotive knowledge is preferred, body and mechanical.

• 0-2 years of any automotive related experience preferred.    

• Valid driver’s license and safe driving record required.

• Travel 100% - Reliable transportation required.  Reimbursement program dependent on number of miles driven. 

• Good communication and interpersonal skills required.

• Strong technical aptitude.

• Must be detail orientated.

• Experience in navigating handheld and other documentation devices preferred.

• Motivated to work independently with remote supervision.

• Ability to multitask, follow directions and take instruction is required.

• Body, paint, and mechanical repair knowledge helpful. 

• Familiarity with unibody and full-frame helpful.

• Ability to lift and hold at least 30 lbs. at waist level for an extended period of time.

• Regularly required to stand, walk, talk, and hear.

• Frequently required to crouch, bend, and kneel to look at side or underneath car. Strength to lift hood or trunk. Bend while performing audits. Reach inside or underneath vehicle.  

• Near vision abilities required to find dings and scratches, paint work, hail damage, frame/unibody, other exterior damage and Interior damage.  Able to identify exterior or interior colors.

• Ability to deal with different lighting (i.e. exterior and interior lighting, natural and artificial light)

• Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.

MSCOX