Turndown/Room Attendant- The Westin Grand Cayman Seven Mile Beach Resort & Spa

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands.  We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a   career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you!

What you will have an opportunity to do:

• To communicate all guest requests to an appropriate supervisor in a timely and professional manner.
• To satisfactorily perform routine housekeeping tasks in guest rooms, including vacuuming, mopping, dusting, and straightening; cleaning and disinfecting bathrooms; replacing linens and towels; and replenishing amenities.
• To satisfactorily perform routine turndown services in guest rooms, including emptying trash; removing used room service items; replacing used glasses, towels, paper products, and amenities; wiping bathroom surfaces; removing bed covers; turning down bed linens; providing chocolates and special amenities; closing shutters; turning on bedside light; turning on radio to classical station; and cleaning ashtrays.
• To promptly notify Night Supervisor of rooms refusing turndown service or showing a privacy sign.
• To promptly report any deficiencies and maintenance needs in guest rooms.
• To maintain the cleanliness and order of linen closets, and promptly report any deficiencies or problems.
• To perform deep cleaning tasks, as scheduled and assigned.
• Cleans and returns vacant dirty rooms to a clean status. Cleaning includes: light fixtures, ceilings and vents, walls, furniture, windows and window coverings, floors and carpets, changing linens and replenishing amenities.
• Stay over service to be completed for all rooms daily.
• Keep cart stocked and organized.
• Assist with special cleaning projects and with laundry as needed.
• Communicate maintenance needs.
• Ability to interact with guests in a friendly, courteous, and helpful manner. Report any guest complaints to a supervisor immediately.
• The timely report of and return of lost and found items for processing.
• Follow all key control procedures.
• Performs all other duties as deemed necessary by management.

What are we looking for?

            Able to carry and move items weighing up to 50 pounds.

•           Attention to detail.

•           Must be able to bend, twist, lift, and stand for the shift worked.

•           Must be able to work weekends, holidays, and afterhours

Compensation:

CI$6.56

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CI$6.56

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.