Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Greenville, SC.
Responsible for providing continuous service to all employee benefits lines new and existing clients and assisting the Producer in retention of business. Through servicing, develop a thorough knowledge of the accounts, becoming a liaison between the insured, the Strategic Account Executive and/or Producer, or other departments within the agency and the carriers. Handles annual events relating to a block of clients; including contracting, open enrollment, etc.
How You Will Contribute
Build, expand and solidify relationships with a book of clients at all levels within the company and lead appropriate resources to address the clientâs needs.
Responsible for the day-to-day management of the accounts. Assist clients with general service and claims issues.
Provide documentation and guidance to client employees regarding group medical, prescription drug, dental, vision and FSA programs, COBRA, Healthcare Reform, Federal and State Mandates and other related employee benefit topics.
Promote a commitment to achieve or exceed internal and external performance standards
Participate in training opportunities to remain current on industry information, new produce development, legislation, coverages and technology, including professional development and continuing education required for valid licensing
Sit on Member Advocate line as needed
Provide administrative training for clients with the direction of the Team Lead
Maintain client data and activities in BenefitPoint and save all applicable documentation in ImageRight ⢠Ensure all required processes and procedures are followed correctly, including Insurance Operations (IO) requirements
Assist Strategic Account Executive and/or Producers in retention of business by providing continuous daily service to our clients
Pursue a course of personal and professional development
Manage the annual renewal process, executing the strategies defined by the Strategic Account Executive or Producer.
Prepare and submit complete, accurate employer applications and new case submissions
Prepare accurate, understandable employee communication materials and videos
Run Open Enrollment meetings, explaining benefits to clientâs employees
Document renewal, sales and insurance operations compliance documents into the sales management database
Prepare pre-renewal questionnaires/meetings, mid-year reviews and stewardship reporting, and compliance requirements such as 5500 reporting and plan document updates, per the department procedures and timelines.
Licenses and Certifications:
Life and Health Insurance License through the State of SC or the ability to obtain within 60 days of hire
Skills & Experience to Be Successful
High School Diploma or GED
Proficient with MS Office Suite
Ability to maintain a high level of confidentiality
1-2 yearsâ experience in insurance industry, human resources or a related field
Associateâs or bachelorâs degree in a business or employee benefits related discipline (preferred)
2-4 years of experience in employee benefit (preferred)
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be YourselfÂ
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, âThe Power to Be Yourselfâ.Â
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