Facilities Team Lead

Position Overview

The Facilities Team Leader is responsible for supporting the smooth day-to-day running of the Budapest Business Support Centre (BSC), ensuring a safe, efficient and high-quality workplace environment.

Based in the Green House, the role coordinates workplace services, manages third-party vendors, and supports the delivery of facilities operations in line with business needs and regional standards. The position plays a key role in maintaining service quality, supporting compliance, and enhancing employee experience through effective workplace management.

Key Responsibilities 

Service Delivery & Vendor Management

• Coordinate the delivery of all workplace and facilities services across the BSC, ensuring a consistent and high-quality environment

• Support the management of third-party vendors, ensuring services are delivered in line with agreed KPIs and SLAs

• Assist in monitoring vendor performance, service quality, and compliance with contractual requirements

• Act as a key point of contact for day-to-day vendor coordination and issue resolution

Workplace Strategy & Experience

• Support the daily operation of workplace services including facilities management, supplier coordination, and event support

• Act as a key contact for internal stakeholders, ensuring workplace needs are understood and addressed effectively

• Help maintain a professional, safe and well-functioning office environment that supports employee productivity

• Support workplace initiatives that enhance employee experience and align with business requirements

• Managing facilities services at a large, two-storey site serving approximately 420 employees

Compliance, Health & Safety (HSE)

• Support Health & Safety processes and ensure adherence to local statutory requirements and company policies

• Assist in maintaining documentation and records required for audits, compliance and vendor management

• Work with internal stakeholders and vendors to ensure safe working practices are followed

Reporting & Continuous Improvement

• Support the tracking and reporting of service performance, identifying areas for improvement

• Assist with budget tracking and cost awareness for facilities-related services

• Contribute to process improvements and standardisation of workplace services where applicable

Leadership

• Experience supporting or coordinating teams, including working with both internal staff and external contractors, you will be responsible for 2 direct reports on-site.

Qualifications & Experience

• University or College degree in a relevant field preferred, or equivalent experience

• Experience in facilities, workplace or office management within a corporate or BSC environment

• Experience working with third-party vendors and supporting service delivery against KPIs and SLAs

• Strong communication and stakeholder management skills

• Fluent in English and Hungarian (mandatory)

• Availability to work primarily on-site

• Ability to work in a fast-paced environment and manage multiple priorities

What we offer

• Cafeteria benefits, including SZÉP Card, health fund options, and language courses. 

• Medical insurance: Medicare 

• Performance bonuses based on your annual gross salary. 

• Access to an employee discount program at various hotels, gyms, restaurants, and more. 

• Opportunities to grow through our internal learning portfolio and recognition programs. 

• An extra day off to celebrate your birthday. 

• A vibrant, multinational environment with over 30 nationalities working together at the greenest office in Budapest, the Green House Building. 

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

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