We started Super.com to help maximize livesâboth the lives of our customers and the lives of our employeesâso that everyone can experience all that life has to offer. We are more than a fast-paced, highâgrowth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.
The Product Management team at Super.com is a highâperforming, fastâpaced group of product managers who are passionate about creating meaningful, impactful products that help our millions of customers save more, earn more, and get more out of life.
We champion three key pillars of successful products:
Dataâdriven business outcomes
True understanding of who our customer is
Integration of quality and âmagicâ into every experience
We work through Mission Aligned Teams (MATs) across Membership, Fintech, Earnings, Travel, and our Incubation Hub. We experiment routinely, look for insights from quantitative and qualitative data wherever we can, and create the roadmap for where the product is goingâassessing the impact it has on our customers and business, and ensuring Super.com is a worldâclass product loved by millions of people.
If youâre looking for a place to be challenged, be dataâdriven, experiment, and push product strategy forward, this is it.
Weâre hiring a Staff Product Manager to lead our new Membership & Credits MAT, responsible for how we design, package, and deliver value through Super+ membership plansâand how credits and cashback are issued, earned, and redeemed across the company.
You will own the endâtoâend product strategy and execution for:
Our portfolio of Super+ membership plans (pricing, packaging, benefits, eligibility)
The systems and experiences that govern how credits and cashback are granted, surfaced, and used
The underlying platform capabilities that other product teams use to plug into membership, credits, and cashback
This is a critical, highâvisibility role that sits at the intersection of Membership, Fintech, Earnings, and Travel. You will work closely with Product, Engineering, Design, Data, Growth, Lifecycle, Finance, and Operations to ensure that membership value, credits, and cashback are coherent, sustainable, and delightfulâno matter where a customer interacts with Super.com.
You will report to the Director of Core Experience and operate as a senior individual contributor with broad influence across the product organization. As the Membership & Credits MAT scales, this role has the potential to grow into managing PMs, though people management is not a requirement on day one.
Own strategy, outcomes, and roadmap
Define the multiâquarter vision and strategy for the Membership & Credits MAT, aligned to company OKRs around retention, LTV, margin, and engagement.
Own the key metrics for your domain (e.g., Super+ attach and retention, plan mix, credits issuance/burn, cashback utilization, contribution margin) and be accountable for moving them.
Build and maintain a clear, defensible roadmap that balances 0â1 bets, platform investments, and iterative optimization.
Design membership plans and value architecture
Lead the strategy for membership plans (tiers, durations, trials, renewals, grace periods, promotional constructs) and how benefits and value are communicated across surfaces.
Partner with GMs, Finance, and Growth to ensure pricing and packaging decisions are grounded in unit economics, elasticity, and customer insight.
Ensure membership logic is simple enough for customers to understand, while being flexible enough for the business to run targeted experiments and offers.
Build the credits & cashback platform
Own how credits and cashback are modeled, accrued, granted, and redeemed across products and channels (e.g., earnings, travel, card, lifecycle, support).
Work with Engineering and Data to define platform primitives and APIs that other teams can safely build on without fragmenting rules or experiences.
Set and enforce guardrails for breakage, abuse/fraud, and margin, in partnership with Finance, Risk, and Fraud.
Lead crossâfunctional execution
Lead a missionâaligned team across Product, Engineering, Design, Data, and Growth; run effective rituals (planning, standâups, reviews, retros) that keep the MAT focused on outcomes.
Partner with Lifecycle, CRM, and Marketing so that membership, credits, and cashback narratives are consistent across inâapp, email, and marketing surfaces.
Collaborate with Legal, Compliance, and Support to ensure changes are compliant, supportable, and wellâoperationalized.
Drive experimentation, insight, and decision quality
Use tools like Amplitude, Looker, and experimentation frameworks to form hypotheses, design tests, and make dataâdriven decisions.
Combine quantitative data, UXR, customer interviews, and support insights to deeply understand member jobsâtoâbeâdone and pain points around value, pricing, and rewards.
Ruthlessly prioritize and, when needed, kill or simplify features, benefits, or credit constructs that donât deliver clear incremental value.
Raise the bar and scale your impact
Operate with high autonomy, taking vague or crossâcutting problems (e.g., âmake membership value clearerâ or âfix our credits experience across verticalsâ) and driving them to clarity and execution.
Mentor PMs and crossâfunctional partners on product thinking, experimentation quality, and systems design, even before you formally manage a team.
Help shape best practices for platformâ and ecosystemâlevel product work at Super.com.
6+ years in B2C product management with endâtoâend ownership of a meaningful product area.
Deep experience in consumer fintech, owning products that touch money movement, stored value, or financial incentives (e.g., cards, wallets, cash advance, rewards, or subscription fintech).
Experience working with fintech infrastructure: ledgers/wallets, payouts and refunds, payment processors,
Super.com
https://super.com.com