The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, weâre changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, weâve grown into a diverse team of over 220 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, weâve:
Cultivated a community of more than 650,000 active developers and builders
Earned 145k+ GitHub stars, making us one of the worldâs Top 40 most popular projects
Been ranked as one of Europeâs most promising privately held SaaS startups (4th in Siftedâs 2025 B2B SaaS Rising 100)
Raised $240m to date, from Sequoiaâs first German seed to our recent $180m Series C - bringing us to a $2.5bn valuation
Thatâs the company weâve built. Now weâd love to see what you can build. If youâre applying, try n8n out - whether youâre technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register.
Weâre in a defining moment of an incredible journey. Come and build with us.
đŻ Your main goal will be to design and scale n8nâs post-sales operating system to maximize NRR through smarter strategy, cleaner processes, and automation that makes Customer Success and Support faster and better.
Hereâs how youâll make it happen across strategy, systems, and day-to-day operational excellence:
Own headcount planning and capacity models to align resources with retention and expansion goals.
Drive territory/segment design to support clear coverage, prioritization, and predictable execution.
Build and improve forecasting and planning rhythms to increase accuracy for renewals and expansions.
Design and continuously optimize end-to-end workflows for onboarding, support, renewals, and expansions.
Define and operationalize customer health scoring that becomes a trusted input for prioritization and action.
Set up scalable mechanisms like advisory boards to deepen customer insight and improve decision-making.
Translate strategy into efficient systems and automation that improve quality, speed, and consistency.
Partner with data and automation teams to improve visibility into customer health, renewals, and expansion signals.
Drive adoption of new processes by making them clear, measurable, and easy to run day-to-day.
Partner closely with Customer Success, Support, Sales, Product, RevOps, Automation, and Data to ensure shared goals and operating clarity.
Lead cross-functional initiatives with strong stakeholder management and crisp execution.
Build trust through operational rigor, clear communication, and measurable impact (with the potential to grow into managing a small team depending on seniority).
đ§Š Revenue Ops / CS Ops experience: Youâve owned or significantly contributed to revenue operations or customer success operations in a SaaS environment.
đ ď¸ Process design excellence: Youâre known for turning messy, ambiguous workflows into scalable, measurable processes people actually follow.
đ Analytical mindset: You can define success metrics, spot patterns in data, and translate insights into operational decisions that improve outcomes.
đ Autonomous execution: Youâre comfortable owning a strategic scope while also driving hands-on delivery from idea to rollout.
đ CRM / CS platform familiarity: Youâve worked with CRM and/or customer success tooling and understand how systems enable (or block) great operations.
đ¤ Cross-functional collaboration: You build alignment across teams, navigate trade-offs well, and keep stakeholders moving in the same direction.
đŁď¸ Customer advisory boards: Youâve set up or run advisory boards and know how to operationalize customer input into action.
đ¨ âWar roomâ operating models: Youâve led structured, cross-team escalation or execution cadences to solve complex customer or revenue issues quickly.
đ§ Forecasting models: Youâve helped build or improve post-sales forecasting approaches for renewals and expansions.
đ Multi-team operational programs: Youâve delivered operational initiatives that required strong coordination across multiple functions and priorities.
Why join us?
At n8n, youâll shape how we run post-sales at a pivotal moment: weâre doubling down on NRR and the end-to-end customer experience, and your work will directly influence retention, expansion, and customer health at scale. Youâll work across Customer Success, Support, Product, Data, and Automation to build systems and processes that make the entire function sharper, faster, and more predictable. Youâll join a remote-first, builder-driven team with high trust, high ownership, and the ambition to keep raising the bar as we grow.
Sound like a challenge youâre excited to take on?
Apply now and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
Competitive compensation đ¸ â We offer fair and attractive pay.
Ownership đŞ â Our core value is to âempower others,â and we mean itâyouâll get a slice of n8n with equity.
Work/life balance đď¸ â We work hard but ensure you have time to recharge:
Europe: 30 days of vacation, plus public holidays wherever you are.
US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
Health & wellness 𩺠â
Europe: We provide benefits according to local country norms.*
US: Multiple low-premium, low-ded
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