Location: Remote / Hybrid
Reports to: SVP, Marketing
We’re looking for a Marketing Operations Director to build the operating backbone of our marketing engine as we scale. This role sits at the intersection of strategy, systems, data, and execution, enabling marketing to move faster, smarter, and more predictably.
As a fast-growing software company, we need someone to help us develop repeatable, measurable, revenue-driving marketing, with an AI-forward mindset. You’ll own the infrastructure that makes that possible—processes, platforms, analytics, and cross-functional alignment with Sales, RevOps, and Product.
Marketing Systems & Infrastructure
Own and optimize the marketing tech stack (e.g., CRM, marketing automation, attribution, analytics tools)
Partner closely with Sales Ops / RevOps to ensure clean data flow across the funnel
Lead implementation, integration, and ongoing optimization of tools and platforms
Funnel, Attribution & Analytics
Define and maintain funnel metrics from lead → MQL → SQL → revenue
Build dashboards and reporting that drive decision-making (not vanity metrics)
Own attribution models and performance measurement across channels
Ensure data integrity, governance, and documentation
Process & Operational Excellence
Design scalable marketing processes (campaign planning, launches, lead routing, SLAs)
Improve operational efficiency through automation and clear workflows
Create playbooks and documentation to support a growing team
Campaign Enablement
Partner with demand gen, content, and product marketing to operationalize campaigns
Manage campaign setup, QA, segmentation, and post-launch analysis
Enable experimentation through testing frameworks and performance insights
Cross-Functional Leadership
Act as a strategic partner to Sales, Customer Success, Finance, and Product
Translate business goals into operational requirements
Help align GTM teams around shared definitions, metrics, and outcomes
Required
5-10 years of experience in Marketing Operations, Revenue Operations, or Growth Ops
Deep experience with CRM and marketing automation platforms (e.g., Salesforce, HubSpot, Marketo)
Experience using AI tools such as Anthropic to build workflows and enable visualization
Strong analytical skills and comfort working with data, dashboards, and reporting
Proven ability to design processes that scale
Experience partnering with Sales / Rev Ops in a B2B environment
Nice to Have
Experience in a high-growth environment
Familiarity with attribution tools, CDPs, or BI tools (e.g., Looker, Tableau, Amplitude)
Understanding of PLG or hybrid sales motions
Experience supporting both inbound and outbound motions
Marketing leaders trust your data and insights to make decisions
Campaigns launch smoothly and scale without breaking systems
Funnel metrics are clearly defined, visible, and improving
Marketing and Sales operate from a shared source of truth
The team spends less time fixing processes and more time driving growth
High-impact role with ownership over how marketing scales
Direct influence on revenue outcomes
Partner with senior leaders across the company
Competitive compensation, equity, and benefits
About Jump
Jump’s mission is to empower financial advisors and their clients to thrive in the age of AI. Jump’s primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump’s product is expanding to include many other advisor workflows, as well as into other finserv verticals.
Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more.
Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney.
Jump is Jump is backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi.
Jump’s team values are High Velocity, World Class, and Direct + Kind + No Drama.
Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere.
Compensation
[Competitive salary and variable compensation or the range]
Equity
Medical, dental, vision benefits
401k available
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