Practice Administrator - FT - Day - Capital Health Medical Group

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Pay Range:

$88,712.00 - $115,918.40

Scheduled Weekly Hours:

40

Position Overview

ESSENTIAL FUNCTIONS

• Provides operational, fiscal, and human resources management within designated group of practices. Develops and implements improvement action plans where necessary. Develops and maintains effective relationships with medical and administrative staff, patients, and public.
• Develops standardized operational workflows through job guides, policies, practices and procedures related to identified revenue cycle initiatives to ensure efficiencies, quality outcomes and maximized revenue. Ensures proper charge capture mechanisms are in place to support proper CPT coding. Monitors patient pay process and makes changes as needed to optimize revenue growth and cost containment.
• Oversees designated managers and office staff, and provides for training and professional development of practice staff and managers.
• Addresses complaints and exercises discretion and judgement when resolving problems; participates as an active team member for Patient Satisfaction workgroups and other quality initiatives related to specialty
• Responsible for overall management and maintenance of designated practices and maximizes effective and efficient utilization of space. Brings major capital expenditure issues to Division Director. Resolves technical, operational, system, and other related issues for designated practices in collaboration with offices managers and lead physicians.
• Ensures effective collaboration of clinical and business staff in development of policies, procedures, programs, protocols, and systems, to provide efficient and accurate patient encounters and quality of patient outcomes.
• As an Onboarding Project Team Member, responsible for managing recruitment, orientation and training of new office staff for practice acquisitions in designated locations/specialties, while consistently maintaining set timelines.
• Operates in a fiscally responsible manner to achieve operational efficiency and to adhere to established policies, practices, and procedures.
• Collaborates with public relations staff to coordinate and implement an ongoing marketing program which seeks to increase market share and service opportunities for designated group of practice locations.
• Ensures that all performance reviews, in-service education, and employee compliance issues are handled on a timely basis.
• Participates in appropriate meetings and on committees as needed.
• Performs other duties as assigned.

MINIMUM REQUIREMENTS

• Bachelor’s degree in business administration, healthcare administration, or related discipline. Twelve years of related experience may be substituted in lieu of degree.
• Three years' management experience with time-of-service collection, patient registration, charge entry, use of electronic medical records, or operations.
• Two years of experience in healthcare operations environment. Project management experience and project management or CMPE certification preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequent physical demands include: Sitting , Standing , Walking , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Talk or Hear
• Occasional physical demands include: Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl
• Continuous physical demands include:
• Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 10 lbs.
• Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Accurate Depth Perception, Accurate Hearing
• Anticipated Occupational Exposure Risks Include the following: N/A

This position is eligible for the following benefits:

• Medical Plan

• Prescription drug coverage & In-House Employee Pharmacy

• Dental Plan

• Vision Plan

• Flexible Spending Account (FSA)

- Healthcare FSA

- Dependent Care FSA

• Retirement Savings and Investment Plan

• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance

• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance

• Disability Benefits – Long Term Disability (LTD)

• Disability Benefits – Short Term Disability (STD)

• Employee Assistance Program

• Commuter Transit

• Commuter Parking

• Supplemental Life Insurance

- Voluntary Life Spouse

- Voluntary Life Employee

- Voluntary Life Child

• Voluntary Legal Services

• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance

• Voluntary Identity Theft Insurance

• Voluntary Pet Insurance

• Paid Time-Off Program

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. 

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.