Servicing Controller

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Servicing Controller is responsible for monitoring financial reports and determining ways to reduce costs for CrossCountry Mortgage (CCM), with a focus on servicing segment operations. This role remains up to date on the financial market to understand how to maximize profits and find new expansion areas. Additionally, this role assists management in making financial decisions as needed. The Servicing Controller supervises and guides the accounting team in preparing financial reports, including general ledger preparation, financial reporting, year-end audit preparation and the support of budget and forecast activities.

Job Responsibilities:

• Review, evaluate, and implement accounting systems, policies, and procedures.
• Ensure an accurate and timely monthly, quarterly, and year-end general ledger close.
• Prepare financial statements and related reports including balance sheets, income statements, cash-flow reports, budgets, and variance analysis.
• Provide management with timely reviews of the organization's financial status and progress.
• Ensure all financial reports are prepared in a timely and accurate manner.
• Oversee the secondary markets and loan servicing accounting functions.
• Design and maintain internal controls over financial reporting to ensure the accuracy of revenue and expense related to secondary markets and loan servicing accounting functions (i.e., servicing fee revenue, cost of servicing, unrealized and realized gains and losses on hedging and trading securities, amortization and valuation of mortgage servicing rights, etc.).
• Assist with CCM strategic planning.
• Keep the financial state of CCM in good standing; understand the financials of a company to meet legal requirements.
• Develop ways to improve and promote quality and alternative solutions; demonstrate accuracy and thoroughness and assist in the formulation of internal controls and policies.
• Work with direct reports to establish performance goals and objectives for each year; monitor and advise on the progress to enhance the professional development of staff.
• Assist with special projects as required.
• Perform other related duties as assigned by management.     

Qualifications and Skills:

• Bachelor’s degree in Accounting, Finance, Business, or closely related field, or equivalent combination of education/experience, preferred.
• 10+ years of progressive accounting experience in the financial services industry; public accounting experience, preferred.
• Advanced research, analysis, and problem resolution skills.
• Excellent collaboration skills.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.