Team Center Coordinator - Telemetry

Join Cleveland Clinic’s Martin South Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This 100-bed hospital provides top-quality patient care to the communities in and around Martin County. Here, you will work alongside passionate physicians,nurses,and other caregivers in a family-oriented, supportive environment.  

Caregivers on Martin South Hospital’s 3A Medical Telemetry Unit provide care to patients who require continuous monitoring of their cardiac and respiratory functions due to conditions such as heart disease, risk of arrhythmia or recovery from a cardiac event like a heart attack orsurgery.Asa Team Center Coordinator on the team, you will providea high levelof customer service to patients, families,visitorsand caregivers to promote and support the highest level of patient experience. In this role, you will perform administrative and clerical duties to ensure efficient operational flow while also providing orassistingwith basic direct patient care activities under the supervision of a Registered Nurse (RN). This opportunity allows you to be valued as a team member and supported as you achieve your goals.You’llwork alongside highly trained caregivers, gain hands-on experience and skills, build a rewardingcareer,and if youdesire, continue your education.  

A caregiver in this position worksdays from 7:00AM – 7:30PM.

A caregiver who excels in this role will: 

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.

• Respond to patient call lights and make rounds. 

• Communicate andfacilitatecommunication with patients, families, otherdepartmentsand health care team membersregardingpatient care.

• Assistwith processing patient admissions,transfersand discharges.

• Assistpatients and families with wayfinding and direct them to available resources.

• Assemble andmaintainpatient medical records and other documents related to patient care.

• Assistwith unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones,WOWsand other unit devices.

• Provide orassistwith basic patient care activities, such as vital signs, weights, personal care, activities of daily living, patient transfers and transports, pulse oximetry and point of care testing. 

• Report abnormal findings or changes in physical,mentalor emotional condition to an RN.

• Assistwith keeping patient rooms clean & orderly.  

Minimum qualifications for the ideal future caregiver include: 

• HighSchoolDiploma or GED 

• Basic Life Support (BLS) certification through the American Heart Association (AHA) or American Red Cross 

• One year of recent, full-time experience in patient care or customer service ORadditionaleducation/training OR a nursing student who has completed at least one clinical rotation as part of an accredited nursing program

• Military experience as a Hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1) will be considered 

• Experience with typing, computertrainingor equivalent coursework

Preferred qualifications for the ideal future caregiver include:

• Microsoft Office experience 

• One year of Clinical Technician experience