Salvage & Logistics Administrator

Why work with Assurant?

Everyone at Assurant, no matter their role, their skills, or where they’re located around the world, is united by our uncompromising values and culture. You’ll bring innovative thought, and a passion for exceptional customer & client partnering to everything you do. 

With more than 100 years’ industry expertise, we are trusted by over 300 million consumers worldwide. We support global businesses that are advancing the connected world for their customers, making technology more accessible and eco-friendly.

Some of the benefits you'll get working at Assurant include:

• Diversity panels and employee resource groups
• Hybrid working to support work/life balance
• Volunteering leave to give back to the communities we serve
• Recharge & a cultural day off to celebrate what's important to you

What's the role about?

We are seeking a Salvage & Logistics Administrator on a 12-month fixed-term contract to join the team.

The successful candidate will be responsible for supporting the salvage team with booking in-store product collections, updating stock return reports, communication and maintenance of the logistics portal for internal and external parties. This position will also assist with day-to-day queries from external clients, supporting them to ensure the right outcomes are presented in a timely and cost-effective manner as well as:

• Manage email inboxes and action where applicable.
• Download daily collection extract and submit to logistic partners portal.
• Update Salvage Collection reports.
• Stock management with external partners.
• Liaise with salvage Logistics Partners on any potential day-to-day queries, escalations and SLAs for turn-around times & futile collections.
• Support the team across multiple aspects of the salvage and service network team when required.
• Ensuring system configuration is maintained as directed in a timely manner. 

Does this sound like you?

• Previous customer service and admin experience, ideally in warehousing/logistics
• Previous knowledge or exposure to large electrical items highly regarded
• Excellent written and verbal communication skills
• Excellent stakeholder engagement, both internal and external
• High level of attention to detail
• Strong organisational skills with the ability to work independently as well as with cross-functional teams
• Ability to meet service levels and individual KPI’s
• Sound knowledge of Microsoft Office Suite

Interested? We've love to talk more...

Submit your resume and cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website at https://www.assurant.com/