Job Title
Senior Manager - Operations
Job Description Summary
Job Description Summary
Purpose of the role in 1-2 sentences Responsible for various account operation management , client management, vendor management and managing P & L for the respective account under operations, finance & budgeting, invoicing & payment collections. Audits and EHS
Job Description
Major Responsibilities:
- Need to manage overall Facilities Services & operations at multiple client sites.
- Client management & regular client site visits to support on site teams and client requirements.
- Client Contract Management.
- Managing Budgeting & financials of the accounts.
- Site Audit & reviews.
- Conducting monthly management reviews with client for site operations.
- Implement Innovation and Best Practices at site
- Conduct various engagement programs for clients.
- Drive on site teams training monthly.
- Conduct Quarterly Business reviews with client.
- Site Compliance Management
- Vendor compliance Management
- Vendor operations management.
- Supporting Business solutions team for new business pitches, site survey & proposal etc.
- Timely monthly invoice processing of the client site.
- Manage client receivables & vendor payments timely.
- Supporting new client transition.
Qualification- Graduation And MBA
Work Experience
Experience- 10-to 15 years of experience in IFM operations & client management preferably from the competition
- Compensation : Commensurate with market
INCO: “Cushman & Wakefield”