Director, Space and Occupancy

Job Title

Director, Space and Occupancy

Job Description Summary

Overview
The Director, Space and Occupancy is responsible for leading the execution, consistency, and performance of the Space and Occupancy program across the portfolio. This role ensures delivery of accurate space data, efficient occupancy planning, and scalable processes that support business needs.

While client relationship ownership sits outside of this role, the Lead partners closely with client stakeholders to translate strategic direction into executable plans. The primary focus is on program leadership, operational excellence, and driving consistency across regions, sites, and teams.

This role provides oversight of Space and Occupancy resources.

Job Description

Key Responsibilities

Program Leadership & Execution

• Lead the end-to-end execution of the Space and Occupancy program across the portfolio

• Translate client space strategies and policies into clear, executable plans

• Ensure consistency in delivery across sites, regions, and teams

• Drive alignment between space planning, occupancy management, and broader workplace initiatives

Space Planning & Occupancy Oversight

• Oversee block planning, seat allocation, and neighborhood strategies across locations

• Ensure alignment with workplace standards, hybrid policies, and business requirements

• Provide oversight on capacity planning, vacancy management, and utilization optimization

• Support scenario planning and portfolio-level space decision making

Move Management (MAC) Oversight

• Establish and oversee standardized processes for moves, adds, and changes

• Ensure efficient and consistent move execution across sites

• Monitor move volume, trends, and performance against service levels

• Partner with Facilities, IT, and Project Management teams to ensure integrated delivery

Data Governance & Systems

• Own data integrity across space and occupancy platforms (e.g., Serraview or equivalent)

• Establish governance standards for data accuracy, audits, and system alignment

• Ensure integration and consistency across systems (badging, HR, ticketing, etc.)

• Drive continuous improvement in tools, reporting, and data processes

Reporting & Analytics

• Oversee development and delivery of portfolio-wide occupancy and utilization reporting

• Provide insights to support strategic decision making and space optimization

• Identify trends, risks, and opportunities across the portfolio

• Support KPI development and performance tracking

Process Standardization & Continuous Improvement

• Define and implement standardized processes and best practices

• Drive operational efficiency and scalability across the program

• Identify opportunities for automation, simplification, and improved service delivery

• Ensure alignment with client standards and organizational goals

Team Leadership

• Provide leadership and direction to Space and Occupancy Team Members and support staff

• Set priorities, define goals, and ensure accountability across the team

• Support team development, coaching, and performance management

• Build a high-performing, execution-focused team culture

Key Interfaces

• Client Real Estate and Workplace Strategy teams

• Facilities Management

• Project Management / Design & Construction

• Business Operations / Analytics

• IT and HR data partners

Qualifications

• 7+ years of experience in space planning, occupancy management, or corporate real estate

• Experience leading space and occupancy programs at a portfolio level

• Strong experience with space management tools (e.g., Serraview, Archibus, or similar)

• Proven ability to drive process standardization and operational consistency

• Strong analytical and data management capabilities

• Experience leading teams and cross-functional initiatives

Success Profile

• Program-minded leader with strong execution discipline

• Highly organized with a focus on consistency and scalability

• Data-driven with the ability to translate insights into action

• Comfortable operating across multiple regions and stakeholders

• Strong collaborator who enables broader client strategy through execution

This role will support Sony Global Operations (AMER, EMEA, and APAC).

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 170,000.00 - $200,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”