Communications & Change Management Sr Specialist, Global Procurement

Job Title

Communications & Change Management Sr Specialist, Global Procurement

Job Description Summary

The Communications & Change Management Analyst supports Cushman & Wakefield’s Global Procurement Enablement & Change Management function by developing and executing communications that drive awareness, understanding, and adoption of procurement initiatives. This role partners closely with procurement, product, and program teams to translate complex process, policy, and technology changes into clear, engaging, and actionable content for a global audience. The Analyst plays a key role in maintaining procurement communication platforms, supporting change adoption, and reinforcing consistent messaging across regions and service lines.

Job Description

Integrated Change & Enablement Communications

• Develop and execute integrated communication plans in support of global procurement initiatives, including technology deployments, policy updates, supplier programs, and process enhancements.
• Translate complex procurement topics (e.g., supplier compliance, preferred utilization) into clear, role appropriate messaging for corporate, client facing, and regional audiences.
• Ensure communications align with Procurement Enablement & Change strategies, enterprise priorities, and established governance standards.
• Support Learning & Development (L&D) and change enablement activities for global procurement initiatives, including coordination and communications outside U.S. business hours to effectively support APAC and EMEA stakeholders.

SharePoint & Digital Knowledge Hub Management

• Serve as a content owner for Procurement Enablement & Change SharePoint sites, ensuring materials are accurate, current, and easy to navigate.
• Maintain SharePoint and Knowledge Hub sites as the single source of truth for procurement documentation and support materials.
• Partner with Procurement Product, PMO, and Analytics teams to ensure timely updates and alignment across workstreams.

Visual Storytelling & Content Development

• Develop PowerPoint presentations for leadership updates, roadmap communications, and stakeholder briefings.
• Create digital and visual content—including infographics, and short‑form videos—to support adoption of procurement tools, policies, and processes.
• Apply Cushman & Wakefield brand, communication, and formatting standards across all materials.

Measurement, Insights & Adoption Support

• Monitor engagement using SharePoint analytics, email metrics, and survey tools to assess communication reach and effectiveness.
• Partner with reporting and analytics teams to support insight driven decision making related to change adoption.

Governance, Standards & Knowledge Management

• Ensure all procurement communications, templates, and content adhere to Cushman & Wakefield communication, brand, and governance standards.
• Maintain version control, content accuracy, and documentation consistency across published materials.
• Support knowledge management by organizing and maintaining communication and change artifacts for reuse and standardization.

Project & Editorial Management

• Maintain a centralized editorial and communications calendar to manage timing, cadence, and volume of procurement communications.
• Track deliverables and ensure communications align with program timelines and priorities.

Qualifications

Required Qualifications

• Bachelor’s degree or equivalent experience.
• 2–4 years of experience in corporate communications, change management, enablement, or a related field within a global or matrixed organization.
• Advanced proficiency in PowerPoint, including creation of executive level presentations.
• Familiarity with structured change management approaches (e.g., ADKAR) and the role of communications in driving awareness and adoption.
• Strong analytical skills with the ability to interpret engagement metrics and survey data.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Exposure to procurement, supplier management, or procurement technology environments.
• Experience working in fast‑paced, ambiguous environments with multiple concurrent initiatives.
• Experience developing visual and digital content using tools such as Canva or Adobe Creative Cloud.
• Hands‑on experience building and maintaining modern SharePoint sites.

Our Values

At Cushman & Wakefield, we are Driven, Inclusive, Resilient, Visionary, and Entrepreneurial. This role partners across regions and service lines, values diverse perspectives, and approaches change with curiosity, accountability, and a strong bias for action.

INCO: “Cushman & Wakefield”