Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Program Manager, you will oversee and maintain key initiatives that support the department’s mission. In this role, you will manage the fellow education calendar, track time and progression throughout the fellowship, and oversee documentation related to rotations, evaluations, and program requirements. You will be responsible for MedHub management, serve as a primary communicator with program directors and attending physicians, and act as a liaison between residents, directors, and GME leadership. This position also includes oversight of seven fellowship programs. This role offers the opportunity to make a meaningful impact by working directly with trainees and program directors while supporting the mission of Cleveland Clinic to educate and develop the next generation of healthcare professionals.
A caregiver in this position works days from 9:00 a.m. – 5:00 p.m.
This is a hybrid role after the 90-day new-hire period, with the possibility to work from home a couple days per week.
A caregiver who excels in this role will:
Develop, implement, manage and maintain operational systems and activities.
Serve as a liaison with all levels of the organization, outside community, residents, directors, attendings and the Graduate Medical Education (GME) office.
Manage multiple priorities and projects with competing deadlines.
Allocate time to meet completion requirements.
Serve as a coach and mentor for other positions in the department.
Review and monitor adherence to Human Resources policies and corporate compliance procedures.
Maintain fellow education calendar, time and progression over fellowship timeframe.
Oversee documentation for rotations, evaluations and fellowship information.
Manage Medhub responsibilities.
Support seven fellowship programs.
Minimum qualifications for the ideal future caregiver include:
Bachelor's Degree in Business Administration, Healthcare Administration or related field and two years of experience in project management, data analysis and systems training
OR Associate’s Degree and four years of experience
OR Master’s Degree and one year of experience
OR High School Diploma / GED and six years of experience
Knowledge of statistical and financial analysis, primary research and business plan development
Preferred qualifications for the ideal future caregiver include:
Experience in healthcare setting
Experience in GME/medical education
Previous residency/fellowship experience
Knowledge of Urology programs
Med Hub experience
Physical Requirements:
Ability to perform work in a stationary position for extended periods
Ability to operate a computer and other office equipment
Ability to communicate and exchange accurate information
Ability to travel throughout the hospital system
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
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