About The Team
CarMax invests hundreds of millions of dollars each year to reach customers across paid search, display, programmatic, paid social, video, direct mail, broadcast, and emerging channels. This role puts you at the center of how we measure,optimize, and grow that investmentâturning data into strategy and strategy into results at the nationâs largest used car retailer.
CarMaxâs Marketing Analytics team is a group of 20+ analysts who serve as the measurement and insights engine for the marketing department. We partner directly with the channel marketing managers who own media strategy and executionâproviding the analytical frameworks, test designs, and performance insights thatoptimizereturn on ad spend (ROAS) across the portfolio.Â
Our team tackles this work while ensuring we are a great representation of CarMaxâs 4 core values:
Do the Right Thing:We uphold a culture of integrity and promote a respectful, inclusive environment
Put People First:We nurture associate development and a healthy work culture while delivering a great customer experience
Win Together:We learn from each other and draw on diverseexpertiseand perspectives
Go for Greatness:We continually improve our abilities to reinforce CarMaxâs industry leadership
About The Role
The Manager, Marketing Analytics is the strategic counterpart to our channel marketing managers, creating a data-driven view of how marketing drives business performance and providing the measurement frameworks, test designs, and insights thatoptimizehundreds of millions in annual investment. You will develop measurement approaches, design experiments, set ROAS targets, and translate complex analyses into recommendations that shape how CarMaxallocatesspendandidentifiesgrowth opportunities. This role sits at the intersection of data, strategy, and storytelling. It requires someone fluent in marketing measurement and comfortable influencing both channel owners and senior leaders.
As a Manager in Marketing Analytics, you will partner with channel marketing managers, media agencies, creative teams, and cross-functional stakeholders across the marketing department to drive performance andoptimizeinvestment on a team focused on one of these areas:
Program Analytics: Leadportfolio levelanalysesto ensure we have an optimized marketing mix. Drive consistency in our measurementsystemsand leads efforts to continuously improve their accuracy,scopeand actionability
Paid Search Channel Analytics:Leadoptimizations, testing, and research todrive impact throughone of the largest performance marketing channels.Helpsharpenour strategythroughdata-driven insights, vettingnew products andplatforms, andunderstanding macro changes thatimpactour programs.
Video & Digital Channel Analytics:Lead measurement ofmarketing investmentsinmarketingchannels outside of Search and Lead-Gen, spanning upperâ, midâ, and lowerâfunnel media.Drive improvement of marketing efficiency with focus onboth media and creatives-based insights
Organic Channel Analytics:Â Defineand operationalize GEO/SEO KPI frameworks and insights that drivecontent strategy and prioritization across search and generative engines. Lead innovative, hypothesis-driven testing tooptimizecontent structure and ecosystem signals, translating learnings into scalable recommendations.
What You Will Do â Essential Responsibilities
Measurement, Insights & Strategy
Lead and evolve marketing measurement approaches across channels, programs, and markets tomaintaina best-in-class analytics capability
Leverage frameworks such as media mix modeling (MMM), multi-touch attribution (MTA), incrementality testing, and experimentation to inform decisions and set ROAS targets
Design test frameworks and define success criteria for channel-level experiments; partner with channel managers to structure tests, read out results, and scale learnings
Deliver portfolio-level analyses thatoptimizeinvestment allocation and quantify efficiency across programs managinghundreds of millions in annual budget
Identifymacro and industry-level demand drivers and assess their impact on business performance
Develop executive-ready reporting, dashboards, and insights that translate complex analyses into actionable recommendations
Partnership, Influence & Team Development
Serve as the primary analytics partner to channel marketing managers across paid search, display, programmatic, paid social, and videoâdirectly informing their media, creative, and optimization strategies
Collaborate with data engineering and technology partners to ensure analytics infrastructure supports evolving measurement needs
Partner with media agencies and external vendors to evaluate third-party research,validatemeasurement approaches, and ensure alignment with internal analytics standards
Present findings and strategic perspectives to senior leaders and executives, building consensus on investment decisions
Mentor and develop junior analysts, providingtimelyfeedback and coaching that accelerates their growth
Lead knowledge-sharing sessions and champion best practices that elevate the teamâs collective analytical craft
Help shape team processes, standards, and ways of working that strengthen our analytics culture and reinforce a collaborative, high-performance environment
Qualifications and Requirements
Ability to consistently deliver ata high levelon the responsibilities listed above. Requirements listed below are representative of the knowledge and skillsrequired:
BA/BS
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