Medical Assistant /PSS

Under the supervision of the Practice Manager, the Medical Assistant/ Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical and administrative operations to ensure smooth day-to-day operations in the physician practice. This includes medical/nursing support to provider staff in the ambulatory setting, prepping the patient and seeing them through the entirety of their visit; as well as some responsibilities of the Patient Service Specialist role.

Position: Medical Assistance       

Department: Patient Service Specialist, Oncology Clinic

Schedule: Full Time

• Rooms patients and prepares the patient for the provider visit.  
• Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.  
• Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical.  
• Obtains required consents, completes required forms as needed for specific visit types.  
• Performs office testing as needed. Required to perform controls on certain in-office tests.  
• Performs EKGs as ordered.  
• Chaperones Providers as required.  
• Administers vaccines and medications as ordered by provider following BMC policies.  
• Stocks rooms and monitors expiration of supplies in exam rooms.  
• Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.  
• Registers patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.  
• Schedules patients' appointments and appropriate testing for patients as directed.  
• Follows scheduling rules and direct schedules patient visits in other practices.  
• Performs pre-visit planning daily for all upcoming scheduled appointments.  
• Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required.  
• Responsible for informing manager of all clinical or administrative supply needs or assisting with ordering.  
• Responsible for obtaining prior authorizations and/or insurance referrals as per practice need.  
• Performs phlebotomy, including venipuncture and collection of blood specimens for laboratory processing in the outpatient clinic, while adhering to proper patient identification and safety protocols.
• Conducts point-of-care testing as required and processes laboratory specimens in accordance with guidelines
• Cleans, disinfects, and sterilizes clinical instruments and equipment per infection control standards and maintains documentation for sterilization logs.
• Ability to perform safe and accurate venipuncture, specimen handling, and point-of-care testing in accordance with clinical policies and infection control standards​