About this role
Ownadvanced operational support and stabilityfor enterprise data platforms, acting as the primary L2/L3 interface forETL/ELT pipelines, orchestration, observability, and Snowflake workloads. The role bridges execution and engineering, with accountability forincident resolution, platform reliability, and operational improvement.Ā
Key Responsibilities
OwnL1/L2operational supportforproductiondata platforms, including data lakes, streaming pipelines, andSnowflake-based analytics.
Diagnose and resolve complex failures inETL/ELT pipelines and orchestration frameworks, partnering with engineering whererequired.
Actively manage incidents, including impact assessment, remediation coordination, andpost incidentdocumentation.
Improvemonitoring, alerting, and observability coverage,identifyinggaps and driving instrumentation enhancements.
Supportonboarding ofnew pipelines and data products byvalidatingoperational readiness, scalability, and reliability.
Analyze recurring incidents and data quality issues, contributing to root cause analysis (RCA) andlong-termremediation.
Mentor analysts through guidance on operational best practices, troubleshooting, and platform behavior.
Contribute to automation initiatives to reduce manual effort and improve operational efficiency.
Required Skills & Qualifications
Strong understanding ofenterprise data platforms, including data lakes, warehouses, streaming, andSnowflake.Ā
Handson experience withETL/ELT pipelines and orchestration tools(e.g., Airflow).Ā
Practical experience withmonitoring, alerting, and observability systems.Ā
Working knowledge ofAWS, Azure, and/or GCP, with exposure to cloud-native data services.Ā
Experience supporting production systems with defined SLAs and incident management processes.Ā
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRockās hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person ā aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.Ā Our clients, and the people they serve, are saving for retirement, paying for their childrenās educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment ā the one we make in our employees. Itās why weāre dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrockĀ | LinkedIn:Ā www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer.Ā We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
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