Job Title: Security Floor Supervisor
Department: Operations
Reports To: Security Manager
FLSA Status: Hourly, Non-Exempt
Why the Colorado Convention Center is a great place to work:
$500 Signing Bonus at completion of 30 days of service, additional $500 bonus upon successful completion of 90 days of service!
Generous Paid Time Off and Holiday Pay
Health, dental, vision insurance, eligible upon hire
401(k) investment plan, with a discretionary employer match of up to 4%
Healthcare reimbursement and flexible spending plans
Employer-paid and supplemental life insurance
Short- and long-term disability insurance available
RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.
Tuition reimbursement program (salaried employees after working full time for at least one year)
Employee assistance program
Compensation: $24.00- $25.00 dependent on experience
General Summary:
By specific shift assignment, oversees and directs the work of Security Floor Agents assigned to respective shifts.
Shift:
Friday/Saturday 6:20am -3pm
Sunday/Monday 2:20pm – 11pm
Tuesday 11am-7:30pm
Wednesday/Thursday off
Primary Duties and Responsibilities:
Serve as senior agent on assigned shifts.
Effectively operate the shift in support of a high guest experience level of care for employees, clients, and patrons
Assist to implement and effectively carry out emergency, safety, and security programs and procedures when necessary
Implement foot and vehicle patrols of property; Inspect and report on facilities compliance with safety and security procedures
Assist the investigation, reporting and follow-ups on incidents including damage/injury to the facility or employees.
Assure proper and immediate routing of incident reports and have those to Assistant Manager or Manager for review and final report.
Assist with overview and reporting of client-contracted event security
Assist with assignments and permitting for temporary parking
Assist with taking photos at base when needed.
Other duties as assigned
As an Officer on an assigned shift:
Provide a guest services level of care for employees, clients, and patrons
Carry out emergency, safety, and security programs and procedures when necessary
Perform foot and vehicle patrols of property. Inspect and report on facilities compliance with safety and security procedures
Investigate and report on incidents including damage/injury to the facility or employees
Assure POD compliance on patrols
By direction, provide assignments and permitting for temporary parking
Other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.
Education and Experience:
High school diploma or GED
Two to four years security experience in a large facility
One year of supervisory experience preferred
Skills and Abilities:
Absence of felony or violent crime convictions
Demonstrate excellent communications (verbal and written) and inter-personal skills among all levels of staff and clientele, required
Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team, required
Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities, required
Excellent problem solving and organizational skills, required
Provide customer service in a professional considerate manner, required
Excellent record of dependability and reliability, required
Customer Service Experience, preferred
Computer Skills:
Basic computer skills
Certifications, Licenses, Registrations:
City and County of Denver Security Guard License required
Valid and current Class C Colorado Driver License preferred
Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.
Position requires physical ability to patrol and inspect the facility ground and buildings; up to 3/4 walking and 1/4 siting. Frequent climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions, dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart. May be exposed to physical confrontations. Subject to adverse weather conditions. A, B, or C shift work as assigned. Irregular and/or extended hours, including weekends, evenings, and holidays may be required; determined by event schedule and/or department need. Must possess the ability to lift objects up to 50 pounds to desk level. Requires radio usage of a two-way hand-held radio.
Note:
Colorado Convention Center/Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000.
Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.
*Employment is contingent upon successful completion of a background check.
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