Job Description
Over the last 20 years, Aresā success has been driven by our people and our culture. Today, our team is guided by our core values ā Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy ā and our purposetobe a catalyst for shared prosperity and a better future. Through our recruitment, career development, and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.
summary
Ares is seeking aVice-Presidentto serve asthe Salesforce ArchitectforClient Platforms Technology,the engineeringteamĀ responsibleforall Client facing systems within Ares, including Sales, Marketing,Client Reporting, and Digital/Web platforms.
Reporting to theManaging Director, Head of Client / Investor Technology, thesuccessfulcandidatewill serve as the strategic and technical leader for the firmās Salesforce ecosystem, supporting the client relationship management needs of both the Institutional and Wealth Management businesses. This individual willbe responsible fordefining and executing the architectural vision, ensuring Salesforce delivers scalable, reliable, and secure solutions aligned with the firmās commercial and operational goals.
The role oversees a blended team of ināhouse Salesforce developers and external consulting partners, guiding technical delivery whileestablishingbestāināclass engineering and governance practices. The Architect will also manage the firmās relationship with Salesforce,maintainingdeep knowledge of the platformāsroadmapāespecially the evolvingAgentForceand AI/automation capabilitiesāto ensure the firm is well positioned toleveragenew and emerging capabilities.
This is a highly visible, handsāon leadership role requiring strong architectural acumen, collaborative partnering across business and technology teams, and deepexpertisein the Salesforce ecosystem.
Reportingrelationships
Reports to:Managing Director, Head of ClientPlatforms
Supervises:dotted line responsibility for aglobally distributed team of Salesforce developers, bothfull timeemployees as well as external consultants, embedded within the institutional and wealthclient platform engineering verticals
Primary functions&responsibilities
Architecture & Strategy
Develop andmaintainthe endātoāend Salesforce architecture strategy for Institutional and Wealth Management CRM use cases.
Ensure architectural alignment with enterprise standards, security requirements, and longāterm business and data strategies.
Evaluate and guide the adoption of new Salesforce capabilitiesāincludingAgentForce, Data Cloud, AI/analytics, workflow automation, and industry clouds.
Translate business requirements into scalable and maintainable technical designs.
Team Leadership & Delivery Oversight
Manage, mentor, and lead a team of internal Salesforce developers, business analysts, and technical specialists.
Oversee the work of external consultants and system integrators, ensuring quality delivery and adherence to architectural standards.
Establish coding guidelines, development practices, DevOps pipelines, and release management processes.
Conduct design reviews, solution validations, and technical deep dives to ensure bestāināclass implementation.
Stakeholder & Vendor Management
Serve as the firmās primary point of contact with Salesforce, including account teams, solution engineers, and product specialists.
Stay abreast of Salesforce roadmap developments, licensing changes, and emerging featuresāparticularly around AI, automation, andAgentForce.
Partner with CRM leadership, business stakeholders, and crossāfunctional technology teams to define and deliver multiāyear Salesforce enhancement roadmaps.
Operational Excellence
Ensure performance, reliability, data integrity, and security across the Salesforce platform.
Lead technical troubleshooting and rootācause analysis for complex issues.
Develop architectural documentation, integration patterns, and data governance guidelines.
Monitor platform usage andoptimizeconfigurations, processes, and system scalability.
qualifications
RequiredExperience & Background
8+ years of hands-on Salesforce experience, including at least 3 years in an architect or lead technical role.
Proven experience designing and implementing enterprise Salesforce solutions supporting CRM or client data workflows.
Experience in financial services, ideally asset management, wealth management, or banking.
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