FD Echo

PALANTIR COE | FORWARD-DEPLOYED TEAM
FD Echo — Prevents Atrophy: Scalability, Sustainability & Adoption

Role Summary

FD Echo ensures that production solutions continue delivering value after deployment. This role focuses on sustainability, reliability, lifecycle management, and driving the adoption of deployed capabilities.

Travel expectation is typically 10–30%.

Key Responsibilities

• Assume ownership of deployed solutions and maintain operational performance.
• Develop lifecycle management plans, including versioning and release management.
• Monitor system health using Foundry and AIP observability tools.
• Drive user adoption and provide training and documentation.
• Support recurring value realization measurement cycles.
• Identify scalability improvements and architectural enhancements.
• Support release and deployment management activities.

Required Skills

• Familiarity with Palantir Foundry monitoring and lifecycle management.
• Experience with operational tooling, release management, and dependency tracking.
• Ability to evaluate AI agent performance using AIP observability tools.
• Strong documentation and enablement skills.
• Ability to drive organizational adoption and change management.

Experience

• 2–10+ years in engineering, operations, or technical product roles.
• Experience with enterprise data platforms preferred.
• Experience in regulated industries preferred.
• Bachelor’s degree in Business, Engineering, or related field.

Success Metrics

• Production solution uptime and reliability.
• Growth in active users and adoption metrics.
• Successful completion of value realization cycles.
• Reduction in system atrophy and emergency remediation events.
• Documentation and enablement coverage.

Stakeholder Interactions

• FD Delta: Transition production systems from development to sustainment.
• FD Partner: Report adoption blockers and operational risks.
• Platform Lead: Coordinate infrastructure and monitoring configuration.
• Business Users: Drive adoption and collect feedback.
• Value Partner: Support value realization reporting.
• Enterprise Architecture: Collaborate on scalability and sustainability improvements.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.