Opus is the leading AI-powered training operations platform for the service industry. We're a team of industry veterans and tech operators building a world where every frontline worker has a good job.
We're embedded in a tight community of industry conferences and events, L&D/operations consultants, and technology vendors. We show up in that world intentionally — and we need someone to own it.
You'll run our conference and event program end-to-end, build a partner program with the consultants and advisors who influence our buyers, and co-create activations that people actually remember.
You'll work with strong raw material:
A brand people respect and customers who love us
A track record of authentic co-marketing — like our joint research study with CHART that produced the Hospitality Training 360 Report
A growing conference presence across restaurant, hospitality, and service industry
A team that invests in showing up well — the right venue, the right invite, the right follow-up
Some of this is a strong foundation to optimize — our conference presence is established and growing. Some of it is newer territory to build from the ground up, such as partner co-marketing and referral motion.
If you thrive in both modes — sharpening what works and building what doesn't exist yet — this role will feel like home.
Own end-to-end logistics for every conference and event Opus attends or hosts
Attend select events as the face of Opus, building relationships in the room
Identify and activate L&D consultants, ops advisors, and franchise consultants as referral partners
Own outreach, onboarding, and ongoing relationship management across the partner ecosystem
Keep a current picture of the partner ecosystem — who's engaged, who's not, and what's next
Co-create activations with partners (dinners, breakfasts, webinars) that serve mutual goals and feel intentional
Must Have:
Field sales, SDR, door-to-door, or fundraising experience — you've initiated cold and followed through
Evidence you've built something relational from scratch — a program, a club, a business — and you can point to it
Strong instinct for relationship-building — you remember details, follow up with context, and make people feel like they're the only one
Creative taste — you have a point of view on what makes an event or activation memorable vs. forgettable
Operational rigor — details don't slip, logistics don't scramble
3–5 years of relevant experience; you've outgrown your current role and want real ownership
Nice to Have:
Background in L&D, restaurant, hospitality, or franchise
Experience attending or staffing industry conferences
Familiarity with tools like Luma/Zoom, Notion, and CRM
First 90 Days:
Event logistics are fully owned — zero exceptions, nothing falling on others
Top 20 referral partner targets identified and first outreach underway
First co-created partner activation in motion
Within First Year:
Event excellence: conference and partner event calendar owned, tracked, never a scramble
Partner pipeline attribution: referrals traceable to the program in sales pipeline
Ecosystem presence: regular calendar of co-marketing activities with partners that are aligned to Opus business objectives
You'll help Opus grow in a space where relationships actually matter and the product earns the trust you're asking people to extend.
This is a rare opportunity to own a function, develop real partnerships, and shape how Opus shows up in an industry we care deeply about.
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