Job Title:
Business AnalystJob Description
The Business Analyst (LSS Black Belt) drives end-to-end process optimization across contact center and back-office programs to enhance client performance, reduce operational waste, and increase service delivery efficiency. This role analyzes performance trends, identifies root causes affecting SLAs/Quality, and leads structured Lean Six Sigma initiatives across multiple accounts.Location:
NIC Managua - Del complejo Plaza el Sol, 200mts al EsteLanguage Requirements:
Time Type:
Full timecnx