Further Education & Training Intern | M-KOPA South Africa

Your career starts somewhere. Make it matter from day one.

Most internships promise experience and deliver filing. This one is different — not because we say so, but because of what M-KOPA actually does, and the scale at which we do it.

M-KOPA is one of Africa's most impactful fintech companies. We've extended over $2 billion in credit to customers across the continent — people who had never accessed formal financial products before. Today, more than 7 million customers use M-KOPA products to run businesses, power their homes, and build credit histories. 86% of them report meaningful improvements in their quality of life. We've assembled over 2 million smartphones right here in Africa, and our 35,000-strong agent network stretches across communities that traditional finance has never reached.

Behind every one of those outcomes is a team that keeps things running — precisely, professionally, and with genuine care. That's where you come in.

What this internship actually is

This is a 12-month Further Education & Training internship based in South Africa. It's designed for someone at the start of their professional journey — someone with a Matric certificate, a sharp eye for detail, and the kind of drive that doesn't need much managing.

You'll work across departments, supporting the administrative and operational functions that keep a fast-growing fintech company moving. You won't be shadowing from the sidelines. You'll be handling real correspondence, maintaining live records, capturing data that informs management decisions, and acting as a bridge between teams when service queries need resolution.

A monthly stipend is provided for the full duration of the programme.

Why M-KOPA, and why now

We're in the middle of a deliberate expansion. If you've noticed M-KOPA advertising across multiple disciplines recently, that's intentional — we're building the infrastructure to grow from 7 million customers to 10 million, and every layer of that build matters. The teams you'll support are growing. The systems you'll help maintain are scaling. The work is real, and it's happening now.

This is the kind of environment where someone early in their career can develop faster than they would almost anywhere else — not because we'll put you in a classroom, but because you'll be working inside a company that moves quickly and takes its people seriously. M-KOPA is a certified B Corporation, which means our accountability extends beyond profit. It extends to our people, our customers, and our communities.

What you'll be doing

Your days will vary, and that's the point. Across the 12 months, you'll be contributing to:

• Office administration — managing incoming and outgoing correspondence, maintaining both physical and digital filing systems, and ensuring that information flows accurately between teams.

• Data and records management — capturing and updating data on internal systems and spreadsheets, generating reports and summaries for management review, and supporting POPIA-compliant document handling. Accuracy here isn't just good practice; it protects real people's information.

• Service issue resolution and general support — acting as a liaison between assigned teams and technical teams when service queries arise, supporting the onboarding of new staff with documentation, and providing administrative assistance wherever it's needed across departments.

What we're looking for

We're not asking for experience — this programme is designed for people who are building it. What we are looking for is someone who:

• Holds a Grade 12 / Matric certificate (NSC) and is a South African citizen between 18 and 35 years of age, with a clear criminal record.

• Has basic computer literacy across Microsoft Word, Excel, and Outlook — enough to work confidently with documents, spreadsheets, and email from the start.

• Brings a genuine attention to detail, communicates clearly in written and spoken English, and understands that information shared in a professional environment stays in a professional environment.

The honest part

An internship at M-KOPA will ask something of you. The pace is real. The work counts. People will rely on you to be accurate, responsive, and professional — not just occasionally, but consistently. If you're someone who thrives on being trusted with responsibility early, that's exactly what this is.

And if you do the work well, the development that follows is genuine. M-KOPA promotes from within, invests in its people, and has a track record of turning early-career opportunities into lasting careers.

Ready to begin somewhere that matters?

If this feels like more than just a first job, it probably is. Let's talk.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 6 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure th