POSITION SUMMARY:
The Team Lead operates a business within a business. Their responsibilities are, but not limited to, the daily operations of the used firearms business.
This includes three phases of business: buying, selling, and firearms customer service.
This position initiates all 4473 forms with customers and is responsible for conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
The Team Lead focuses on creating a fair-trade environment focusing on a customer-satisfaction selling culture. Thus, reaching monthly sales goals in order to achieve maximum profit through buying, selling, and trading pre-owned firearms.
ESSENTIAL FUNCTIONS:
- Evaluates and appraises used firearms exhibiting knowledge of fair market values, professional negotiation skills, research, and a high degree of firearms identification knowledge. The Team Leader is in control of used firearm inventory and must obtain the highest % margin based on negotiated acquisition.
- Initiates all 4473 forms with customers and is responsible for conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
- Maintains inventory through daily buying and cultivating leads for potential buying of gun collections outside of the store, along with awareness of local auctions, estate sales, and any other avenue of supply.
- Complies with all Local, State, and Federal firearms regulations as an employee of an ATF FFL licensed dealer.
- Conducts monthly ATF compliance audits and company required audits.
- Merchandises used firearms and is proactive in the arrangement of merchandise.
- Partners with Internet Specialist recommending to post those firearms that will achieve the highest potential margin and sell quickly.
- Interacts and communicates with Regional Gun Library Managers and the corporate used firearm merchandising team.
- Train and educate Outfitters on acquiring and disposing of used firearms, current sales trends, policy and procedure updates and changes, negotiation skills, providing resources to properly identify used firearm values, and other educational aspects of the used firearm business. 5%
- Participate in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques.
- Provide highest quality customer service on the sales floor and assisting with customer phone calls, when developing relationships with customers in answering questions about their firearm, quoting a price for their firearm or a retail price of firearms and when responding and handling customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
- ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: High School Diploma or equivalent experience
- Experience: 2-4 years experience
KNOWLEDGE, SKILLS AND ABILITY:
- Must be 21 years of age
- Safely handle firearms
- Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms
- Good understanding of retail and a knowledge of computers
- Background in current firearms models
- Able to appraise and know the marketable value of used firearms
- Must have a great work ethic and ability to multi task
TRAVEL REQUIREMENTS:
- Local travel to purchase used firearms out of store
PHYSICAL REQUIREMENTS:
- Constantly stand and/or walk during shift
- Constantly communicate with others to exchange information
- Constantly repeat motions that may include the wrists, hands and/or fingers
- Constantly assess the accuracy, neatness, and thoroughness of the work assigned
- Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
- Occasionally ascend or descend ladders, stairs, step stools, etc.
- Occasionally operate machinery and/or power tools
- Occasionally work in noisy environments
INDEPENDENT JUDGEMENT:
- Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
Bass Pro Shops