Location: Main base in Farringdon London. Some travel across the UK. This role will require occasional overnight stays.
WHAT WILL KEEP YOU BUSY:
Training & Induction
- Deliver and oversee onboarding training for all new starters, ensuring a strong foundation in safety and food hygiene.
- Ensure ongoing refresher training is completed and recorded and identify training needs across teams.
Standards & Audits
- Lead preparations for internal and external audits ensuring the highest standards of hygiene and safety are consistently maintained.
- Work proactively with kitchen and service teams to maintain excellent hygiene and safety standards aiming to exceed industry benchmarks.
- Conduct regular walkarounds and spot checks to observe practices, offer coaching, and address any gaps.
Safety Culture & Coaching
- Champion a strong safety culture where all team members, from chefs to supervisors, understand and take ownership of their safety responsibilities.
- Offer ongoing coaching and mentoring to managers, chefs and team members to build internal capability and accountability.
Compliance & Documentation
- Monitor and manage safety documentation including temperature logs, cleaning records, allergen records, risk assessments and safety audits.
- Ensure all records are well-organised, up to date, and compliant with both internal policies and legal standards.
Allergen Management
- Support the food team in the development and use of recipes and product specifications on the allergen management system.
- Ensure allergen information is up to date and accurate.
- Monitor compliance with allergen management procedures and ensure all team members are fully trained.
Risk Assessment & Investigation
- Conduct comprehensive risk assessments for events, new equipment, team members, and various areas of the premises.
- Lead investigations into accidents, near misses, allergy incidents and alleged food poisoning cases, and ensure effective root cause analysis and responses.
- Ensure corrective actions are implemented promptly based on investigation findings, and that appropriate follow-up is documented to ensure compliance and continuous improvement.
- Work closely with team members to ensure they are aware of potential risks and engage them in safety practices, fostering a proactive safety culture across the team.
Emergency Preparedness
- Support and coordinate emergency response planning, making sure all team members are fully trained in client procedures, including fire drills, first aid arrangements, and evacuation procedures.
Tech & Systems
- Take the lead on implementing a new digital safety management system, ensuring it is fully embedded into location processes.
- Confidently use the system for managing temperature records, incident reporting, HACCP, and compliance tracking.
- Provide training and support to the wider team to ensure consistent and effective use across the location.
- Monitor the use of the system to ensure safety performance is accurately tracked, reported, and that timely action is taken to address any issues or non-compliance.
Collaboration & Reporting
- Attend regular location and operational meetings to provide consistent, policy-aligned advice and guidance.
- Attend client and internal meetings, providing clear reporting, insight, and practical solutions.
- Work collaboratively with the wider Food, Health & Safety team to stay informed of policy updates, contribute to the development and roll out of safety initiatives, and ensure smooth implementation at location level.
- Share insights, suggest improvements, and actively contribute to continuous improvement efforts across the contract, ensuring company standards are not only met but embedded in day-to-day operations.
- Provide remote support and occasional visits to the regional locations to ensure consistent safety practices and performance.