Baxterstorey is seeking a friendly and efficient Guest Service Ambassador to join our team in Leeds, United Kingdom. As a Hospitality Assistant, you will play a crucial role in delivering exceptional customer service and maintaining high standards of cleanliness in our food service operations.
Experience in admin, reception, and event bookings
Greet and assist customers in a warm and welcoming manner
- Take and process food and beverage orders accurately and efficiently
- Serve meals and refreshments to customers, ensuring presentation meets our high standards
- Handle cash and card transactions, maintaining accurate records
- Clean and sanitise dining areas, kitchen equipment, and utensils
- Restock supplies and assist in inventory management
- Collaborate with kitchen staff to ensure smooth service delivery
- Adhere to food safety and hygiene regulations at all times
- Respond promptly to customer queries and concerns, escalating issues when necessary
- Assist in setting up and breaking down for events or functions as required