Project Execution: Lead the planning, installation, and commissioning of turnkey systems. Program and validate equipment (MachineMotion, robotics like UR/Fanuc/ABB).
Customer Success: Provide 1st-line technical support for mechanical, software, and robot issues. Deliver customer training and troubleshooting (including a 24/7 rotation starting in 2026).
System Integration: Act as on-site technical lead for deployments and participate in Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT)
Continuous Improvement: Identify process enhancements, contribute to internal SOPs/documentation, and provide field insights to Product and Engineering teams.