Position Summary:
Project management and customer management for capital equipment (packaging equipment) from receipt of purchase order, through engineering, procurement, assembly, installation, acceptance testing and the first year of warranty.
Essential Functions:
- The position鈥檚 primary responsibility is ensuring the successful execution of a sales order using project management skills.
- Maintaining customer relationships, communication, and satisfaction are key aspects of this role in addition to negotiating conflicts with the customer during project execution.
- Responsible for issuing change orders, both internal and customer driven, to maintain clarity of customer requirements, scope of work, and schedule milestones.
- Assess risks and project finances throughout the execution of a project within a stage gate structure. Report monthly on the project performance vs. budget and develop forecasts to estimate margin impact.
- Lead and motivate cross functional teams of shared resources from design phase through installation and customer acceptance, as well as collaborating with peer project managers on shared resources and project priorities.
- Monitor the activities of the procurement team to ensure that the global supply chain and internal fabrication team accommodate the project schedule and budget. This includes managing intracompany and 3rd party equipment purchases for projects that involve system elements outside of the site鈥檚 packaging equipment deliverables (e.g., feeder bowls, product distribution systems, etc.)
Physical Requirements:
- Normal Office Environment.
- Domestic and International travel up to 30% to other Syntegon Packaging sites, suppliers, and/or customers.