As a Controls Software Engineer (Customer Service), you will play a key role in supporting, upgrading, and commissioning control systems and automation software for Telstar isolator and containment equipment.
You’ll work within a flexible, multi-skilled team to design, test, and implement PLC and SCADA/HMI solutions — ensuring compliance with GxP and GAMP standards. This hands-on position combines software design, system integration, and field service/commissioning both in the UK and internationally.
Key Responsibilities
Provide service, software, and commissioning support to customers and internal teams.
Design, develop, and test PLC & SCADA control systems for upgrade and retrofit projects.
Manage data communications with third-party equipment and systems.
Validate and document software designs in line with GAMP and pharmaceutical standards.
Promote and implement Syntegon Telstar standard design practices to improve efficiency and cost-effectiveness.
Provide remote and onsite technical support, including troubleshooting and commissioning.
Travel within the UK and overseas to support installation and after-sales projects.