At all times, complies with SGS Code of Integrity and Professional Conduct.
Manage projects, being responsible for the entire order processing workflow (e.g., sample receipt inspection, test planning, order controlling, test monitoring, and invoicing).
Performs secondary or upper level review of laboratory data calculations, integrations and interpretations, quality control checks, laboratory Information Management Systems (LIMS) entries, and other data management functions as required.
Performs secondary or upper level review, as needed, surrounding third party subcontract laboratory data entered into the LIMS for reporting.
Responsible for recognizing and correcting errors in lab results committed throughout the analysis process and approving for final reporting.
Responsible for high quality and integrity of release of reports prior sending to customers.
Understand the methods and technologies utilized and understand lab certifications quality control requirements to ensure they are all met prior to reporting.
Advise our national and international external and internal customers
Ensures lab deadlines are met and the GBS Team Coordinator (or section Lab Manager in their absence) is notified immediately if the turnaround time specified cannot be met.
Ensures all testing methodology and quality control procedures are performed according to ISO17025 and assigned SGS lab standards where applicable.
Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.
Ensures work area in GBS is kept clean and presentable at all times.
Remains familiar with SGS quality assurance procedures.
Complies to all SGS QHSE and HR policies and procedures.