Job Purpose:
Responsible for the overall ISO 9001 Certifications, Document Control and Training. This role involves developing and maintaining quality processes, conducting audits, monitoring performance as well as training, and driving continuous improvement. The ideal candidate is organized, detail-oriented, and has strong communication, team building and problem-solving skills, with a passion for quality and fostering excellence.
Responsibilities:
- Conduct Quality Audits: Perform regular audits (internal and external), inspections, and tests to evaluate existing quality systems and identify areas for improvement
- Training and Development: Educate employees on ISO requirements, quality tools, quality standards and best practices through training
- Assists the Site Quality Leadership in maintaining ISO 9001 Certification
- Data Analysis and Reporting: Monitor and analyze performance data, compile test data, and prepare reports. Collaborate with teams to identify and address issues, developing action plans
- Documentation and Record Keeping: Maintain documentation systems and documents, including SOPs, work instructions, and quality control records, ensuring accuracy and compliance
- Problem Solving and Corrective Action: Investigate and resolve complaints and non-conformances, implementing corrective actions
- Training: Maintain documentation for site training including database.