Responsible for building new business relationships in the defined territory as well as expanding business opportunities with existing customer base. Candidate will be required to engage in the full sales cycle from identifying opportunities to technical support of supplied product. Works closely with customers to provide technical solutions, improve overall equipment reliability and satisfy customer needs.
- Manage and grow business within a defined geographic territory in the Greater Toronto Area & Southern Ontario, reporting to the Stoney Creek office.
- Develop and maintain strong customer relationships across both end users and channel partners (including pump rebuild shops, resellers, and distributors).
- Identify and secure sales opportunities across the John Crane product portfolio to increase market share and achieve business growth targets.
- Utilize CRM tools to manage leads, opportunities, orders, and account plans while maintaining accurate customer and pipeline data.
- Travel within the assigned territory to visit customers, perform site visits, and support sales activities, including occasional overnight stays as required (typically 2–3 nights per month)
- Independently plan and manage daily and weekly activities to balance customer engagement, travel, and administrative duties.
- Collaborate closely with internal technical and engineering teams to provide customers with practical reliability solutions and product recommendations.
- Conduct equipment surveys, troubleshooting, and failure analyses as required, preparing technical reports and proposals for customer solutions.
- Represent John Crane professionally in all customer interactions, ensuring a consultative, solution-driven approach.
- Perform other duties and responsibilities as necessary to support customer needs or as assigned by the Sales Manager.
- Maintain regular presence in the Stoney Creek office for team collaboration and internal alignment, alongside field-based customer activities.
- Manage and grow existing customer accounts while identifying new business opportunities within the assigned territory