Control Room Officer

Responsibilities

You’ll play a vital part in keeping people, property, and information safe. That includes:

• Observe and document all unusual or unsafe activities, taking appropriate action as required
• Dispatch mobile or patrol officers to secure access areas and respond to service calls and emergencies
• Monitor the movements of security personnel to expedite service requests, emergency responses, and ensure employee safety 
• Respond to system alarms and notify appropriate response resources following standard operating procedures
• Monitor media and other sources to gather and deliver relevant data to clients
• Maintain detailed records of activities during shifts
• Support the development and implementation of security policies and procedures to ensure compliance with company and industry standards, consistently meeting or exceeding customer expectations

Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.