What you'll be doing:
- Emergency Call Handling: Expertly manage medical emergency calls and incidents, responding professionally and swiftly to alert Incident Responders across sites
- Fire Alarm System Management: Handle fire alarm notifications and mobilise the on-site Fire and Rescue Service efficiently
- Aerodrome Emergencies: Notify and mobilise resources for aerodrome emergencies
- Agency Coordination: Mobilise County Fire and Rescue Service and other agencies as needed or per SOPs
- Out-of-Hours Emergency Calls: Handle emergency calls for customers and other business areas during out-of-hours
- CCTV Vigilance: Perform regular camera checks with a focus on accuracy and vigilance. Report any camera faults promptly
- Incident Investigation: Conduct thorough investigations for on-site incidents using CCTV and access control software. Ensure quality and timely presentation of information
- Training and Flexibility: Be open to undertaking new training across SOC functions to meet customer and workload demands
- Ad Hoc Duties: Carry out additional tasks as requested by your Supervisor/Manager
Please note - The responsibilities listed here aren鈥檛 the full picture鈥攂ut they give you a good sense of the role. If you meet the minimum requirements and believe you鈥檝e got what it takes to succeed, we鈥檇 love to hear from you.