As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You鈥檙e also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you鈥檙e dedicated to driving your store鈥檚 performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You鈥檒l act as a role model for your team and a true ambassador for Rituals. You鈥檒l support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you鈥檒l help to recruit, hire and retain a diverse and talented store team, you鈥檒l coach your team members to help them feel more engaged while achieving their full potential and finally, you鈥檒l serve as your Store Manager鈥檚 right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we鈥檙e looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.